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dc.contributor.advisor Larrick, Richard P en_US
dc.contributor.author Feiler, Daniel C. en_US
dc.date.accessioned 2012-09-04T13:15:04Z
dc.date.issued 2012 en_US
dc.identifier.uri http://hdl.handle.net/10161/5784
dc.description Dissertation en_US
dc.description.abstract <p>Individuals have the tendency to believe that they have complete information when making decisions. In many contexts this propensity allows for swift, efficient, and generally effective decision making. However, individuals cannot always see a representative picture of the world in which they operate. This paper examines judgment in censored environments where a constraint, the censorship point, systematically distorts the sample observed by a decision maker. Random instances beyond the censorship point are observed at the censorship point, while instances below the censorship point are observed at their true value. Many important managerial decisions occur in censored environments, such as inventory, risk-taking, and employee evaluation decisions. This empirical work demonstrates a censorship bias - individuals tend to rely too heavily on the observed censored sample, biasing their beliefs about the underlying population. Further, the censorship bias is exacerbated for higher rates of censorship, higher variance in the population, and higher variability in the censorship points. Evidence from four studies demonstrates how the censorship bias can cause managers to underestimate demand for their goods, over-estimate risk in their environments, and underappreciate the capabilities of their employees, which can lead to undesirable outcomes for organizations.</p> en_US
dc.subject Management en_US
dc.subject biases and heuristics en_US
dc.subject Decision making en_US
dc.subject judgment en_US
dc.subject learning en_US
dc.subject risk en_US
dc.title Managerial Decision Making in Censored Environments: Biased Judgment of Demand, Risk, and Employee Capability en_US
dc.type Dissertation en_US
dc.department Business Administration en_US
duke.embargo.months 24 en_US
duke.embargo.release 2014-08-25

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