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Browsing Duke University Libraries by Subject "AUX - observational/wayfinding study"
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Item Open Access Find Books in Perkins Library - November 2019(2019-12-13) Wang, ManhuaThis wayfinding study aims to understand how patrons are using current signage / directories existing in Perkins Library. The study was developed and conducted by Manhua, with the guidance of Emily Daly and Angela Zoss. On November 12th, 2019, we proceeded the formal wayfinding test located next to the Library Service Desk on the first floor of Perkins Library. Later, the study was modified by Angela Zoss to include as an activity in the Graduate and Professional Students Advisory Board (GPSAB) meeting on November 15th 2019. The recommendations were provided based on both usability testing and feedback from GPSAB.Item Open Access Graduate reading room usage - fall 2014(2015-11-03) Chapman, JoyceFrom November 12th to December 12th the Assessment & User Experience (AUX) department staff and student workers conducted headcounts several times per day Monday through Friday2 in the Graduate Reading Room on the second floor of Perkins Library. The goal of this short observational study was to better understand usage patterns and volume in the space. The number of observations on a given day ranged from 1-7, with 88 total observations collected. The majority of observations were taken between 10am and 5pm due due to AUX staff availability; Research and Instructional Services and Access and Delivery Services staff members Stephanie Ford and Seth McCurdy recorded a number of evening observations in the hours of 6-6:59pm and 10-10:59pm. This report does not provide information on use of the graduate reading room on the weekend or from 7pm-9:59pm and 11pm-7:59am. AUX made efforts to have at least one morning observation and one afternoon observation in a given day.Item Open Access Graduate research commons usage report - August 2018(2018-08-03) Chapman, JoyceThis report looks at student swipe card access data for the Graduate Research Commons (GRC). It examines whether GRC use is increasing, how frequently people use the space, patterns of use, and whether or not it is advisable to increase the number of people with access. Five modifications to GRC policies are recommended.Item Open Access Observational study of Rubenstein Photography Gallery - April 2016(2016-04-27) Hiles, Hannah; Pope, HannahAn observational study of the Rubenstein Photography gallery was conducted from March 9th, 2016 to April 13th, 2016. It was observed that the majority of people passing through the gallery seem to use it mainly as a thoroughfare as opposed to a “destination”, with only 25.85% looking at the exhibit. “Looking at the exhibit” was defined as someone who looked at the exhibit as they passed through as well as those who stopped to interact with it. Additional publicity and signs on the library’s efforts to increase research visibility in the reading rooms could increase exhibit driven traffic, specifically in the form of vinyl lettering on the glass walls of the research room. Individuals who chose to remain in the gallery spent an average of 2 minutes and 43 seconds minutes in the space, with the majority of them spending less than 60 seconds there. An unexpected percentage of individuals were observed peering into classrooms and reading rooms, potentially curious about the use of those rooms.Item Open Access Observational study of Sperling Lobby - October 2015(2015-11-17) Brodar, Canon; Boettcher, EmmaAn observational study of the Sperling lobby conducted from September 22, 2015 to October 5, 2015 revealed that the majority of entrants to the lobby from outside the building are not confused, do not look for signage, and do not use the kiosk. In addition, most visitors entering from outside use the lobby to get to the Perkins Library but do not use the computers and printers in the Smith Ferracone Reception Area or view the display in the Chappell Family Gallery.Item Open Access Perkins Library space usage - November 2014(2015-11-03) Chapman, JoyceFrom November 19th-25th 2014, AUX staff conducted observational sampling of space usage on the second and fourth floors of Perkins library using Suma.2 The goal of this observation was to understand which types of furniture are most heavily used, and what types of activities patrons perform while using different types of furniture. We also hoped to get a general sense of how many people were using the space. Between two and five observations were conducted each day, Monday through Friday. The majority of observations (43%) occurred between 1pm-2:59pm. The highest single occupancy rate was observed between 8pm-8:59pm on Wednesday (124 people).Item Open Access Perkins Library space usage II - April 2015(2015-11-03) Chapman, JoyceFrom February 11th to March 17th 2015, AUX staff conducted a second set of observational sampling of space usage on the second and fourth floors of Perkins library using Suma.2 This observation mirrored that of fall 2014 in many ways, though it was simplified and streamlined. The goal of this observation was to provide a second set of comparative data at a different time of year that also included weekend and evening hours. Four observations were recorded for each day of the week, Monday through Sunday (a total of 28 observational sessions).3 Observations took place at 2pm, 5pm, 8pm and 11pm. Data was collected by Edge student workers, AUX student workers, and AUX staff. The only activity recorded during this observation was collaborative versus individual work. Because the same number of observations were collected each day in the same hours, we are able to better compare occupancy by time of day. Most fall 2014 findings were upheld by the spring observation. New items of note are mentioned here.Item Open Access Usage analysis of tier 2 public computers: Perkins & Bostock libraries first floor - May 2016(2016-06-27) Chapman, Joyce; Daly, EmilyA spring 2016 report about public computer usage on the first floor of Perkins and Bostock libraries. This report includes data from survey questions, an observational study, and transaction logs. The report also includes recommendations for changes based on the data collected.