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Item Open Access Association of Research Libraries (ARL) Statistics 2005/2006(2013-04-10) Duke University LibrariesAssociation of Research Libraries (ARL) Statistics for FY2006.Item Open Access Bento Satisfaction Survey - October 2016(2016-11-14) Crichlow, ThomasThe Web Experience Team (WebX) assessed patron satisfaction with the Duke University Libraries Bento-style search results page through a seven-question, online survey. Respondents were able to access the survey through a link placed on the Bento-style search results page between October 12 and October 25, 2016. We also invited members of the library’s undergraduate and graduate advisory boards and the Library Council to take the survey.Item Open Access Duke Libraries 2015 Enrolled Student Survey: Responses and Peer Library Comparisons - January 2017(2017-01-09) Daly, EmilyIn February and March of 2015, 769 Duke undergraduate students responded to the 2015 COFHE Enrolled Student Survey, and among those respondents, 681 students responded to the question on library resources. The survey was conducted from 2/3/15-3/9/15. Seniors are not included in this survey at Duke, though they are at many COFHE peer libraries. Compared with a separate Senior Survey distributed at Duke, the response rate of the Enrolled Student Survey is historically lower, typically around 20-25%.Item Open Access Duke University Faculty Survey: Report of Findings - Fall 2015(2016-02-21) Ithaka S+RThe Duke University implementation of the Ithaka S+R Faculty Survey was launched on September 9, 2015, and was closed to new responses on October 13, 2015, with a total of 260 complete responses. The questionnaire covers topics in several key areas, including: how faculty members discover and access materials for research; faculty members’ usage of scholarly communication services; faculty members’ research practices, including data preservation and management behaviors and needs; faculty members’ perceptions of students’ research skills; the role of the library in supporting faculty members’ needs; the role and value of various types of materials for research and teaching; and faculty members’ impressions and usage of library support services. The following report provides a high-level overview of findings from the Duke University faculty survey.Item Open Access Duke University Libraries survey report for Lilly Library - 2013(2015-11-03) Guevarra, CandiceThe Lilly Library houses collections in art, current literature, film, dance, images, and philosophy. It also contains a variety of film and video materials. The Library is located on East Campus and surrounded by dormitories for Duke’s first-year students and several major academic departments and programs. Lilly is open for 125 hours a week during regular school hours.Item Open Access DUL 2016 Student survey: First-year students-January 2017(2017-01-09)The biannual student survey was distributed to a random sample of 5,889 undergraduate and graduate students and promoted through library websites and email lists in January and February 2016. A total of 3,215 students responded to the survey, 509 (16%) of them first-years. Of these, 189 (37% of first-years) identified Lilly as their primary library and 283 (56% of first-years) identified Perkins & Bostock as their primary library. Below is a synopsis of survey findings for these two groups. “PB” represents the responses of those first-years who selected Perkins & Bostock as their primary library, while “Lilly” represents the responses of those first-years who selected Lilly as their primary library. “TAR” is the “total aggregate response” of all respondents who selected the same primary library.Item Open Access Edge project room usage survey - May 2015(2015-11-03) Chapman, JoyceAfter the end of the spring 2015 semester, a survey2 developed by the Edge Leadership Team and the Assessment & User Experience Department was sent to 113 people involved with the 19 project teams who used shared or dedicated space in the Edge.3 The goal of this survey was to better understand what participants found helpful about having space in the Edge, as well as how the space or process of working with a space could be improved.Item Open Access Graduate Student Reading Room Report - January, 2017(2017-02-27) Riegel, JulieBetween the dates of January 19, 2017 and February 13, 2017, Julie Riegel placed a short survey in the Richard and Nancy Riess Reading room, also known as the Riess Graduate Student Reading Room (Perkins 211). The purpose of the survey was to assess which features worked well in the room, and to find out how Duke University Libraries could implement low-cost changes based on user feedback. Ten users filled out the surveys, offering their thoughts.Item Open Access Important spaces, materials, and services for Lilly - 2014(2015-11-03) Guevarra, CandiceItem Open Access Important spaces, materials, and services for music library - 2014(2015-11-03) Guevarra, CandiceItem Open Access LibQUAL+™ at Duke 2002 Survey Results(2013-04-01) Association of Research LibrariesLibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries.Item Open Access LibQUAL+™ at Duke 2005 Survey Results(2013-04-01) Association of Research LibrariesLibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries.Item Open Access LibQUAL+™ at Duke 2007 Survey Results(2013-04-01) Association of Research LibrariesLibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries.Item Open Access LibQUAL+™ at Duke 2011 Survey Results(2011-06) Association of Research LibrariesLibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries.Item Open Access Prayer and Meditation Room Survey - Nov. 2016(2016-11-14) Riegel, Julie; Daly, EmilyBetween the dates of October 3rd and November 3rd 2016, Julie Riegel and Suffana Humaira conducted user survey on the Prayer and Meditation Room in Perkins Library by emailing a survey to the Duke Muslim Student Association and dispersing a physical paper survey in the Prayer and Meditation Room. Twenty-two users filled out the survey either online or on a paper survey, offering recommendations to improve the room.Item Open Access Research consultations survey - fall 2014(2015-11-03) Chapman, JoyceIn November 2014, the Assessment Core Team planned and piloted two efforts to gather feedback on Duke University Libraries’ research consultations. The first was a brief, ongoing survey to be offered to each student at the end of a research consultation. Only three students were offered the survey before the end of the fall 2014 semester, so this effort will be continued in spring 2015, with results reported in May 2015. The second pilot was an end-of-semester survey to all library users who had participated in a research consultation over the course of the fall 2014 semester.2 In order to create a list of everyone who had registered for a research consultation, data was exported from LibCal and Qualtrics, and public services staff were asked to compile records of everyone they had arranged consultations with via email during the semester. These were entered into a Qualtrics panel, and the survey was sent out to 1873 people after the close of the fall 2014 semester. The survey ran for three weeks and included a raffle for a $50 Amazon gift certificate as an incentive.Item Open Access Research consultations survey - spring 2015(2015-11-03) Chapman, JoyceIn November 2014, the Assessment Core Team planned and piloted two efforts to gather feedback on Duke University Libraries’ research consultations. These efforts were repeated during the spring 2015 semester. The first effort was a brief, ongoing survey to be offered to each student at the end of a research consultation. Only three students were offered the survey before the end of the fall 2014 semester; 16 students completed the rolling survey in spring 2015. The second effort was an end-of-semester survey distributed to library users who had participated in a research consultation over the course of the previous semester. In order to create a list of everyone who had registered for a research consultation, data was exported from LibCal and Qualtrics, and public services staff were asked to compile records of everyone they had arranged consultations with via email during the semester. These were entered into a Qualtrics panel, and the survey was sent out to 187 people after the close of the fall 2014 semester and to 146 after the close of spring 2015. 2 The end-of-semester surveys ran for three weeks and included a raffle for an Amazon gift certificate as an incentive.Item Open Access Support Request Form Assessment - November 2022(2022-11-22) Crichlow, ThomasThis report summarizes findings from a focus group session with 16 IT staff who receive IT support requests submitted through the DST Support Request form and findings from an anonymous online survey shared with approximately 250 library staff who submit IT support requests through the DST Support Request form. Specific recommendations are provided and key insights are documented. Complete responses are provided in the appendices.Item Open Access Usage analysis of tier 2 public computers: Perkins & Bostock libraries first floor - May 2016(2016-06-27) Chapman, Joyce; Daly, EmilyA spring 2016 report about public computer usage on the first floor of Perkins and Bostock libraries. This report includes data from survey questions, an observational study, and transaction logs. The report also includes recommendations for changes based on the data collected.