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Item Open Access Advertising on Triangle Transit: A Revenue Forecast & Policy Analysis(2013-04-17) Bartelli, JeffEXECUTIVE SUMMARY POLICY ISSUE (PG 1) Triangle Transit is interested in how much revenue could be generated by the placement of interior and exterior advertisements on the buses and para-transit vehicles that it manages and operates. It would also like to know the impacts of advertisements on Triangle Transit’s brand. In order to answer this question, several major concerns must be addressed: 1. What impacts will an advertisement program have on the agency's brand? 2. What is the most cost-effective way to manage advertisement sales: in-house or under contract? 3. What advertising policy should be issued to avoid future legal challenges to advertisements placed on buses? 4. How much revenue could be generated by allowing interior and exterior advertisements to be placed on Triangle Transit and DATA buses? 5. How much more revenue could be generated if the five transit agencies in the Research Triangle advertise together versus Triangle Transit alone? The answers to these questions will inform the policy positions that Triangle Transit could adopt if the agency pursues on-bus advertising. This report reviews the existing literature and presents original research, including interviews with transit and advertising officials, revenue forecasts, and policy recommendations. A complete review of the research methodology for this report can be found in Appendix C. REVENUE SIMULATION SCENARIOS (PG 44) Four revenue scenarios are considered in chapter 8 and provide high and low estimates of average annual revenues from advertisement sales. The scenarios include 1) Triangle Transit alone, 2) DATA alone, 3) Triangle Transit and DATA together, and 4) the Triangle Region. These scenarios were constructed using the included Microsoft Excel file found under the Attachments tab. The revenue simulations constructed for this study produced the following findings: Triangle Transit alone could earn revenues ranging between $55,953 – $129,859 if it manages advertisement sales in-house, or it could earn revenues ranging between $94,102 – $153,226 if it contracts for advertisement sales management. DATA alone could earn revenues between $23,060 – $77,397 from in-house advertisement sales and between $67,787 – $111,257 from contracted sales. Triangle Transit and DATA together could earn $117,753 – $231,462 from in-house advertisement sales management, and between $161,889 – $264,483 under contract. Finally, the Triangle Region could earn cumulative revenues between $394,872 – $792,275 under in-house advertisement sales, and between $610,678 – $977,511 under contract. All figures are based on a mature advertisement sales program. Based on the results of the revenue forecast models, Triangle Transit should pursue contracted advertisement sales versus an in-house program. Triangle Transit should also pursue individual advertisement contracts for itself and DATA to maximize total revenues. Separate contracts are recommended due to the differences in markets served between the two carriers. ADVERTISEMENT IMPACTS ON TRANSIT BRAND (PG 5) Brand image has become a growing concern for transit agencies, encompassing not only the appearance, but also the reliability of the transit system. Maintaining a strong image for a transit agency helps reinforce ongoing relationships with riders and with the public. Some research presented in Transit Cooperative Research Program (TCRP) publications finds no negative relationship between advertisements and the transit agencies that carry them. However, many transit representatives interviewed for this report believe that there can be negative impacts from carrying advertisements. Several strategies are used to mitigate these potential impacts: Draft and enforce a well-defined advertising policy Maintain or enhance the elements of brand that pertain to public perception, such as: reliability, frequent service, safety and cleanliness, service hours, and cost and savings. Prohibit the sale of interior advertisements to bolster the experience of transit commuters. The appearance of the buses and transit facilities is an important aspect of brand management as well. Many transit agencies promote their visual brand by doing the following: Limit the number of buses that can be fully wrapped, usually at 10% of the fleet. Limit the number of buses in the fleet that can carry advertisements. Raleigh and Chapel Hill limit advertisement placement to 50% of their fleets; this number is a good target for Triangle Transit. Create specific design standards for full bus wraps to avoid negative impacts on transit brand. These standards may limit the prominent placement of human faces or questionable and offensive images or text. Consider the inclusion of advertisements in any future rebranding or redesign efforts. This will ensure that color scheme and logo appearance are optimized. Require the placement of the agency logo on all exterior advertisements. MANAGING ADVERTISEMENT SALES (PG 18) The management of transit advertisement sales can either be managed in-house or contracted with a third-party agency. Transit agencies must decide which option will best fit their needs and desires. If Triangle Transit choses to allow advertisement sales, it should pursue an advertising contract. Advertising contractors have a comparative advantage when it comes to advertisement sales. They will manage all aspects of the advertisement process, from sales and collections, to application, maintenance, and removal of the ads. Not to mention insurance and sales staff expenses. Triangle Transit can expect to receive a minimum guaranteed annual payment with a revenue share of 50% to 60% if revenues exceed the minimum. Most advertising contracts last for three to five years. Triangle Transit and DATA should pursue individual advertising contracts. Each agency can maximize potential revenues by focusing on the specific market it serves. REGIONAL ADVERTISEMENT SALES (PG 26; 51) Triangle Transit has expressed interest in a regional advertisement sales plan, which would place advertisement sales for the five local public transportation agencies under a single authority. Many local transit administrators are interested in this idea but would like to see discussions on this plan begin far in advance of its realization. A great deal of planning and coordination would be required before a regional option would be viable. The transit agencies would need to unify their advertising policies but most local administrators are content with their current policies and are hesitant to make changes. Administrators voiced concerns about revenue sharing, authority over a sales force or a contractor, indemnification, and Title VI issues. Plus, if regional sales were managed in-house, management, staffing, and funding for the office would need to be arranged. Though a regional plan is not feasible at this time, Triangle Transit should create a working group among the transit agencies to identify the challenges, costs, and benefits associated with regional sales. This group could issue a request for information to transit advertisers to understand the issues identified by contractors. In order to facilitate regional advertisement sales in the future, Triangle Transit should consider the inclusion and placement of advertisements in efforts to create a regional brand for buses and transit property. ADVERTISING POLICY (PG 29) If Triangle Transit chooses to allow advertising on its buses and property, it will need to implement an advertising policy. Triangle Transit should ensure that its advertising policy includes a Statement of Purpose, a list of restrictions and prohibited content, and a clear review and appeal process for advertisements. The Statement of Purpose should convey the following information: Triangle Transit property and vehicles are a nonpublic forum open to commercial speech, government speech, and nonprofits engaged in truly commercial activities. Nonprofits offering noncommercial services to the public can advertise so long as their advertisements do not contain prohibited content. Political candidate advertising that does not state any candidate positions or party affiliation is acceptable so long as it does not contain any prohibited content. The advertising policy needs to establish a clear body of guidelines in keeping with the definition of commercial speech. These guidelines should address: Illegal, indecent, libelous, and obscene materials Ads that ridicule individuals or groups Advocacy or opposition to any religion, denomination, gender, race, sexuality, ideology, or nationality Violence and crime Adult, sexual, or pornographic materials. Finally, the review and appeal process should clearly state who approves advertisements, who audits approvals, and what staff or supervisors will review advertisements that violate the restrictions. A board of officials should be defined to consider all appeals. This section should also grant the agency the power to approve, reject, or remove nonconforming advertisements at the advertiser’s expense. Triangle Transit should establish a regular, periodic review of its advertising policy to consider future legal or legislative changes. The periodic review could allow for incremental changes to the policy to bring it in line with the policies of local transit agencies. REQUESTS FOR PROPOSALS (RFP) & ADVERTISING CONTRACTS (PG 36; 42) If Triangle Transit pursues an advertising contract, it should issue a request for proposals (RFP) or a more preliminary request for information (RFI). These documents should be in keeping with Triangle Transit and DATA’s procurement procedures. This report presents several key findings to improve the effectiveness of the RFP and subsequent advertising contract. Deliver the RFP (or RFI) to multiple advertising contractors to increase competition for the contract. Allow for multiple contracts to be signed based on one RFP. For example, a separate contract may be signed for physical advertisements and another contract for audio advertisements. Ensure that the advertising contracts provide a desirable payment package. This may translate into a minimum payment with additional revenues for sales in excess of a certain threshold. Allocate all responsibility and cost for vehicle maintenance and repair associated with advertisement installation, upkeep, and removal to the contractor. Set specific response times for the contractor to repair or replace damaged advertisements. Ensure that all Federal third-party contractor provisions are covered in the advertising contract. Establish a mechanism for auditing the sales and promotional activities of the contractor.Item Open Access An Exploration of Multimedia Multitasking: How Television Advertising Impacts Google Search(2011-04-18) Clipp, CelesteA 2010 study conducted by Nielson on behalf of Yahoo reveals that three out of every four Americans use television and internet simultaneously, up nearly 20 percent year-to-year. Yahoo concludes that this disproves the myth that “traditional media is dead,” instead affirming “convergence is a reality.” Joo, Wilbur, and Zhu (2010) explore the growing trend of simultaneous online and offline media consumption by measuring the impact of television advertisement on online search, finding that TV advertising is positively associated with consumers’ choice of branded keywords in the financial services category. This paper builds upon their results by extending the analysis to the bundled Internet/TV/phone product category, applying regression analysis to evaluate whether local television advertising expenditure impacts the Google search queries from IP addresses in the same area. The impact of television advertising is found to be both positive and significant in the short-term (same day), with a cumulative effect of more than twice the magnitude of the same day effect. These results suggest numerous practical implications for marketers and companies, as well as a variety of avenues for future research.Item Open Access Food Advertising on Television Targeting Children in Honduras(2012) Gunderson, Matthew DonaldAbstract
Background: Rates of childhood overweight and obesity have increased dramatically across Latin America in recent years. In Honduras, the problem is more common among children of upper and middle socio-economic status (SES). Evidence suggests that television advertising of high-energy-density (HED) foods may be associated with increased rates of childhood overweight and obesity.
Objective: The purpose of this study was to characterize the advertising of foods during television programming that targets school-age children in Honduras.
Methods: Content analysis was performed on four different television stations accessible to children in Honduras, including one broadcast station and three cable networks. Programming for each station was observed and recorded for one complete week, during after-school hours (defined as 1:30 pm to 5:30 pm, Monday through Friday). Eighty hours of programming were recorded and analyzed. Foods were categorized as being high in energy density or not (HED or non-HED).
Results: A total of 2271 advertisements aired during the observation period; roughly half of these (49.3 percent) were product advertisements. Of the 1120 product advertisements, 397 marketed food-related products. Of these, 69.8 percent promoted HED foods. Children were targeted in the vast majority of advertisements for HED foods (92.1 percent). All of these foods were advertised on cable networks; none of the advertisements for HED foods were aired on broadcast television.
Conclusion: Cable television during after-school hours in Honduras included a high percentage of advertisements for HED foods. This may promote consumption of these foods by children, putting them at greater risk for overweight and obesity.
Item Open Access Geo-Spatial Modeling of Online Ad Distributions(2013-04-25) Gorecki, MitchelThe purpose of this document is to demonstrate how spatial models can be integrated into purchasing decisions for real-time bidding on advertising exchanges to improve ad selection and performance. Historical data makes it very apparent that some neighborhoods are much more interested in some ads than others. Similarly, some neighborhoods are also much more interested in some online domains than others, meaning viewing habits across domains are not equal. Basic data analysis shows that neighborhoods behave in predictable ways that can be exploited using observed performance information. This paper demonstrates how it is possible to use spatially correlated information to better optimize advertising resources.Item Open Access Geo-Spatial Modeling of Online Ad Distributions(2013-04-15) Gorecki, MitchelThe purpose of this document is to demonstrate how spatial models can be integrated into purchasing decisions for real-time bidding on advertising exchanges to improve ad selection and performance. Historical data makes it very apparent that some neighborhoods are much more interested in some ads than others. Similarly, some neighborhoods are also much more interested in some online domains than others, meaning viewing habits across domains are not equal. Basic data analysis shows that neighborhoods behave in predictable ways that can be exploited using observed performance information. This paper demonstrates how it is possible to use spatially correlated information to better optimize advertising resources.Item Open Access Global Kodak: The Instamatic, Family Values, and Kodak’s Marketing Strategy, 1950- 1970(2018-04-13) Josephson, KyraKodak’s name and its familiar yellow logo has remained one of the most well-known brands in the photography throughout history. Since the company’s founding, one of its main goals was to make photography easier and more accessible to consumers. For most of the 20th century, the company found great success achieving this goal with the help of the J. Walter Thompson advertising agency. Kodak and JWT saw a peak in their success in the 1960s when the two companies targeted efforts towards the global expansion of the personal photography industry. This thesis explores the decades immediately before and after this global expansion in order to understand Kodak’s understanding of itself as a company, its social and political environment, and its role in the personal lives of consumers. To do so, this thesis focuses on one product, the Kodak Instamatic, and Kodak’s attachment to advertising families and nostalgia from 1950 to 1970. As a result, it also provides a possible explanation for the more recent downfall of the once dominant company. The thesis relies on archival research from the J. Walter Thompson Company Collection at Duke University’s David M. Rubenstein Rare Books and Manuscript Library.Item Open Access HOW TO REDUCE THE ENVIRONMENTAL IMPACT OF AMERICAN EXPRESS’S DIRECT MAIL CAMPAIGNS – A WAY TO BE GREEN AND MAKE GREEN(2007-05) Sangwan, SarikaWith a global advertising budget of over $694 million American Express is considered the 45th largest marketer in the world. While the company has numerous marketing channels available to deliver their advertising message, the most common channel used by American Express is direct mail. Direct mail campaigns have a substantial environmental impact, however with careful management this environmental footprint can be reduced while also improving the company’s overall economic picture. The objective of this project is to provide American Express with key recommendations for how they can minimize the environmental impact associated with each phase of their direct mail process while concurrently minimizing costs, strengthening brand reputation and increasing overall profitability. These various recommendations were evaluated on three criteria: (1) ease of implementation, (2) environmental impact and (3) economic impact. Ultimately all three criterions were taken into consideration to produce a final priority ranking of each recommendation.Item Open Access Online Auction Markets(2009) Yao, SongCentral to the explosive growth of the Internet has been the desire
of dispersed buyers and sellers to interact readily and in a manner
hitherto impossible. Underpinning these interactions, auction
pricing mechanisms have enabled Internet transactions in novel ways.
Despite this massive growth and new medium, empirical work in
marketing and economics on auction use in Internet contexts remains
relatively nascent. Accordingly, this dissertation investigates the
role of online auctions; it is composed of three essays.
The first essay, ``Online Auction Demand,'' investigates seller and
buyer interactions via online auction websites, such as eBay. Such
auction sites are among the earliest prominent transaction sites on
the Internet (eBay started in 1995, the same year Internet Explorer
was released) and helped pave the way for e-commerce. Hence, online
auction demand is the first topic considered in my dissertation. The
second essay, ``A Dynamic Model of Sponsored Search Advertising,''
investigates sponsored search advertising auctions, a novel approach
that allocates premium advertising space to advertisers at popular
websites, such as search engines. Because sponsored search
advertising targets buyers in active purchase states, such
advertising venues have grown very rapidly in recent years and have
become a highly topical research domain. These two essays form the
foundation of the empirical research in this dissertation. The third
essay, ``Sponsored Search Auctions: Research Opportunities in
Marketing,'' outlines areas of future inquiry that I intend to
pursue in my research.
Of note, the problems underpinning the two empirical essays exhibits
a common form, that of a two-sided network wherein two parties
interact on a common platform (Rochet and Tirole, 2006). Although
theoretical research on two-sided markets is abundant, this
dissertation focuses on their use in e-commerce and adopts an
empirical orientation. I assume an empirical orientation because I
seek to guide firm behavior with concrete policy recommendations and
offer new insights into the actual behavior of the agents who
interact in these contexts. Although the two empirical essays share
this common feature, they also exhibit notable differences,
including the nature of the auction mechanism itself, the
interactions between the agents, and the dynamic frame of the
problem, thus making the problems distinct. The following abstracts
for these two essays as well as the chapter that describes my future
research serve to summarize these contributions, commonalities and
differences.
Online Auction Demand
With $40B in annual gross merchandise volume, electronic auctions
comprise a substantial and growing sector of the retail economy. For
example, eBay alone generated a gross merchandise volume of $14.4B
during the fourth quarter of 2006. Concurrent with this growth has
been an attendant increase in empirical research on Internet
auctions. However, this literature focuses primarily on the bidder;
I extend this research to consider both seller and bidder behavior
in an integrated system within a two-sided network of the two
parties. This extension of the existing literature enables an
exploration of the implications of the auction house's marketing on
its revenues as well as the nature of bidder and seller interactions
on this platform. In the first essay, I use a unique data set of
Celtic coins online auctions. These data were obtained from an
anonymous firm and include complete bidding and listing histories.
In contrast, most existing research relies only on the observed
website bids. The complete bidding and listing histories provided by
the data afford additional information that illuminates the insights
into bidder and seller behavior such as bidder valuations and seller
costs.
Using these data from the ancient coins category, I estimate a
structural model that integrates both bidder and seller behavior.
Bidders choose coins and sellers list them to maximize their
respective profits. I then develop a Markov Chain Monte Carlo (MCMC)
estimation approach that enables me, via data augmentation, to infer
unobserved bidder and seller characteristics and to account for
heterogeneity in these characteristics. My findings indicate that:
i) bidder valuations are affected by item characteristics (e.g., the
attributes of the coin), seller (e.g. reputation), and auction
characteristics (e.g., the characteristics of the listing); ii)
bidder costs are affected by bidding behavior, such as the recency
of the last purchase and the number of concurrent auctions; and iii)
seller costs are affected by item characteristics and the number of
concurrent listings from the seller (because acquisition costs
evidence increasing marginal values).
Of special interest, the model enables me to compute fee
elasticities, even though no variation in historical fees exists in
these data. I compute fee elasticities by inferring the role of
seller costs in their historical listing decision and then imputing
how an increase in these costs (which arises from more fees) would
affect the seller's subsequent listing behavior. I find that these
implied commission elasticities exceed per-item fee elasticities
because commissions target high value sellers, and hence, commission
reductions enhance their listing likelihood. By targeting commission
reductions to high value sellers, auction house revenues can be
increased by 3.9%. Computing customer value, I find that attrition
of the largest seller would decrease fees paid to the auction house
by $97. Given that the seller paid $127 in fees, competition
offsets only 24% of the fees paid by the seller. In contrast,
competition largely in the form of other bidders offsets 81% of the
$26 loss from buyer attrition. In both events, the auction house
would overvalue its customers by neglecting the effects of
competition.
A Dynamic Model of Sponsored Search Advertising
Sponsored search advertising is ascendant. Jupiter Research reports
that expenditures rose 28% in 2007 to $8.9B and will continue to
rise at a 26% Compound Annual Growth Rate (CAGR), approaching half
the level of television advertising and making sponsored search
advertising one of the major advertising trends affecting the
marketing landscape. Although empirical studies of sponsored search
advertising are ascending, little research exists that explores how
the interactions of various agents (searchers,
advertisers, and the search engine) in keyword
markets affect searcher and advertiser behavior, welfare and search
engine profits. As in the first essay, sponsored search constitutes
a two-sided network. In this case, bidders (advertisers) and
searchers interact on a common platform, the search engine. The
bidder seeks to maximize profits, and the searcher seeks to maximize
utility.
The structural model I propose serves as a foundation to explore
these outcomes and, to my knowledge, is the first structural model
for keyword search. Not only does the model integrate the behavior
of advertisers and searchers, it also accounts for advertisers
competition in a dynamic setting. Prior theoretical research has
assumed a static orientation to the problem whereas prior empirical
research, although dynamic, has focused solely on estimating the
dynamic sales response to a single firm's keyword advertising
expenditures.
To estimate the proposed model, I have developed a two-step Bayesian
estimator for dynamic games. This approach does not rely on
asymptotics and also facilitates a more flexible model
specification.
I fit this model to a proprietary data set provided by an anonymous
search engine. These data include a complete history of consumer
search behavior from the site's web log files and a complete history
of advertiser bidding behavior across all advertisers. In addition,
the data include search engine information, such as keyword pricing
and website design.
With respect to advertisers, I find evidence of dynamic
bidding behavior. Advertiser valuation for clicks on their sponsored
links averages about $0.27. Given the typical $22 retail price of
the software products advertised on the considered search engine,
this figure implies a conversion rate (sales per click) of about
1.2%, well within common estimates of 1-2% (gamedaily.com). With
respect to consumers, I find that frequent clickers place a
greater emphasis on the position of the sponsored advertising link.
I further find that 10% of consumers perform 90% of the clicks.
I then conduct several policy simulations to illustrate the effects
of change in search engine policy. First, I find that the
search engine obtains revenue gains of nearly 1.4% by sharing
individual level information with advertisers and enabling them to
vary their bids by consumer segment. This strategy also improves
advertiser profits by 11% and consumer welfare by 2.9%. Second, I
find that a switch from a first to second price auction results in
truth telling (advertiser bids rise to advertiser valuations), which
is consistent with economic theory. However, the second price
auction has little impact on search engine profits. Third, consumer
search tools lead to a platform revenue increase of 3.7% and an
increase of consumer welfare of 5.6%. However, these tools, by
reducing advertising exposure, lower advertiser profits by 4.1%.
Sponsored Search Auctions: Research Opportunities in Marketing
In the final chapter, I systematically review the literature on
keyword search and propose several promising research directions.
The chapter is organized according to each agent in the search
process, i.e., searchers, advertisers and the search engine, and
reviews the key research issues for each. For each group, I outline
the decision process involved in keyword search. For searchers, this
process involves what to search, where to search, which results to
click, and when to exit the search. For advertisers, this process
involves where to bid, which word or words to bid on, how much to
bid, and how searchers and auction mechanisms moderate these
behaviors. The search engine faces choices on mechanism design,
website design, and how much information to share with its
advertisers and searchers. These choices have implications for
customer lifetime value and the nature of competition among
advertisers. Overall, I provide a number of potential areas of
future research that arise from the decision processes of these
various agents.
Foremost among these potential areas of future research are i) the
role of alternative consumer search strategies for information
acquisition and clicking behavior, ii) the effect of advertiser
placement alternatives on long-term profits, and iii) the measure of
customer lifetime value for search engines. Regarding the first
area, a consumer's search strategy (i.e., sequential search and
non-sequential search) affects which sponsored links are more likely
to be clicked. The search pattern of a consumer is likely to be
affected by the nature of the product (experience product vs. search
product), the design of the website, the dynamic orientation of the
consumer (e.g., myopic or forward-looking), and so on. This search
pattern will, in turn, affect advertisers payments, online traffic,
sales, as well as the search engine's revenue. With respect to the
second area, advertisers must ascertain the economic value of
advertising, conditioned on the slot in which it appears, before
making decisions such as which keywords to bid on and how much to
bid. This area of possible research suggests opportunities to
examine how advertising click-through and the number of impressions
differentially affect the value of appearing in a particular
sponsored slot on a webpage, and how this value is moderated by an
appearance in a non-sponsored slot (i.e., a slot in the organic
search results section). With respect to the third area of future
research, customer value is central to the profitability and
long-term growth of a search engine and affects how the firm should
allocate resources for customer acquisition and retention.
Organization
This dissertation is organized as follows. After this brief
introduction, the essay, ``Online Auction Demand,'' serves as a
basis that introduces some concepts of auctions as two-sided
markets. Next, the second essay, ``A Dynamic Model of Sponsored
Search Advertising,'' extends the first essay by considering a
richer context of bidder competition and consumer choice behavior.
Finally, the concluding chapter, which outlines my future research
interests, considers potential extensions that pertain especially to
sponsored search advertising.
Item Open Access Reality by Design: Advertising Image, Music and Sound Design in the Production of Culture(2009) Kurpiers, JoyceThis dissertation explores creative music, sound design and image production in the context of consumer culture (as defined by how its participants socialize in late-capitalist culture using commodities). Through the stylization of image, music and sound effects, advertisers communicate an abstract concept of a brand, and instantiate the brand through an audience member's heightened experience of the brand via the ad. Facilitated by socialized and mediatized frameworks for brand communications, branding is an embodied practice that relies on the audience member's participation with the brand through her/his real experience with an (audiovisual) advertisement. The effect of making the abstract brand tangible relies on successfully executing advertising objectives to create "impact" through stylized and often hyperreal representations of reality. At the same time, audience members' encounters with ads and branding practices represent bona fide experiences for them within American-capitalist cultural practices, and audience members take part in these practices as part of social participation and general making-sense of their everyday lives.
In late-capitalist consumer culture, the idea of the "consumer" operates within the liminal space of constructions of hyper-reality and the self. Through advertising, corporate interests mediate how people relate to and through commodities as consumers. Through ads, producers communicate an idea of a brand, that is, the collection and stylistic design of specific visual and sonic symbols, and the associated ideas, values or emotions that project an identity or persona about a company and its products or services. In attempts to increase the efficacy of their ads, ad producers fashion image, music and sound design specifically in ways they believe will generate "impact," that is, a physical, physiological or emotional response to audiovisual stimuli that are infused with symbolic meanings and values.
In their attempts to create effective ads, ad producers circumscribe identities of people based on demographics, behavior metrics, or a host of other measures intended to define what the industry calls "target audiences." With the belief that target audience members share wants, needs and values, ad producers build constellations of audiovisual signifiers that they believe will resonate with target audience members. These signifiers borrow from cultural narratives and myths to tell stories about brands and products, and communicate how people's lived experiences might be transformed through consumption practices.
With meticulous formulation of image, music and sound design, ad producers create a "hyperreality," that is exaggerated, heightened or stylized representation of reality. Through these carefully produced audio and visual artifacts, ad producers (re)circulate cultural narratives they believe communicate meaning and ideas of value, and make those abstract beliefs tangible through the audience member's sensorial experiences. With hyperreality grounded in an audience members' body and emotions, ad producers believe they can shape and direct audience members' ideas about their personal identities, and that of others and social groups. Additionally, ad image, music and sound design contribute to the naturalization of the ways people can socialize around branded identities and interconnect through commodities.