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Item Open Access An Exploration of Resilience and Burnout among Healthcare Workers in the United States(2023) Rink, Lesley CHealthcare workers (HCW) have historically suffered from high rates of burnout, and these rates have continued to rise during the pandemic (Sexton et al., 2022). Burnout among healthcare workers carries significant consequences for both HCWs (Davidson et al., 2018; Stathopoulou et al., 2011) and patients (Schlak et al., 2021). National organizations have focused their attention on this issue of improving HCW well-being. Greater clarity is needed to understand how best to optimize HCW well-being and to address the challenges of HCW burnout. The purpose of this dissertation was to generate knowledge on HCW burnout and resilience. Specifically, this dissertation used existing data from the Web-based Implementation of the Science for Enhancing Resilience (WISER) data set and encompasses three studies whose purpose was: (1) to describe the stressors that HCWs experience using a summative content analysis to determine the types and total numbers of stressors; (2) to identify subgroups of nurses with distinct profiles of well-being using a latent profile analysis to identify profiles of burnout (emotional exhaustion) and resilience (emotional thriving and emotional recovery); bivariate statistics were used to identify profile differences in nurse characteristics; and (3) to identify types of well-being behaviors and the total number of well-being behaviors associated with resilience among HCWs. Bivariate statistics were used to identify the relationship of each type of well-being behavior with emotional thriving and emotional recovery, and to identify the total number of well-being behaviors with emotional thriving and emotional recovery. General Linear Models using analysis of covariance was used to examine the relationships between the well-being behaviors and the total number of well-being behaviors, respectively, with emotional thriving and emotional recovery, after adjusting for covariates. The main findings of this dissertation included those regarding stressors, the co-occurrence of burnout and resilience, and findings related to well-being behaviors. First, stressors are experienced in HCWs’ work, personal life, and in ways that intersect both work and personal life. Second, we found that nurses experienced a combination of burnout (emotional exhaustion) and resilience (emotional thriving and emotional recovery) in four distinct profiles of “exhausted,” “exhausted with thriving,” “exhausted with thriving and recovery,” and “thriving and recovery.” Each profile was associated with unique nurse characteristics. Finally, we found that the well-being behaviors of exercise, yoga, meditation, spending time with a close friend, and going on a vacation were all significantly associated with greater emotional thriving while only exercise, and spending time with a close friend were significantly associated with greater emotional recovery (Rink et al., 2021). Findings from this dissertation will inform the development and testing of interventions to reduce burnout and strengthen resilience for HCWs. Specifically, understanding the full breadth of stressors experienced by HCWs can inform the strategies used in interventions to address stress and burnout among HCWs. Additionally, this dissertation identified the co-occurrence of burnout and resilience that extend beyond the previously known dichotomous relationship and underscored the importance of increasing resilience. Finally, findings also can inform future work on enhancing HCW resilience through well-being behaviors.
Item Open Access ‘Burnout’ and the Healthcare Workplace(lEmergency Physician's Monthly, 2022-05-08) Severance, HarryBurnout is a systemic issue perpetuated by the disruptive state of many of our healthcare workplaces. To promote burnout as a condition of individual resiliency does a disservice to our healthcare workers and perpetuates an avoidance of addressing the real underlying workplace problems.Item Open Access Exploring Shame and Guilt When it Matters Most: How Our Reactions to Personally Relevant Transgressions Relate to Well-Being or Distress(2013) Barnard, LauraAfter the committing of an error or transgression, some people are prone to experience shame (they feel badly about themselves) and some are prone to experience guilt (they tend to feel badly about their action or inaction). Although a sizable number of researchers have examined how shame and guilt relate to distress or health, the field knows very little about whether persons are more prone to shame or whether shame is more strongly associated with distress when the error is particularly relevant to the offender's sense of self. The current research aims to address this significant gap in the literature.
One domain in which people's self-view and sense of worth is often heightened is their work or vocation. Clergy have been shown to collapse who they are with what they do or are called to do in their role as pastor. Therefore, a measure that uses failures that clergy may experience in their role was created to examine how this domain specific shame and guilt relate to general shame and guilt, positive and negative affect, and clergy burnout.
Student pastors generated items for the new scale of domain specific shame and guilt. Seminary students completed questionnaires online and were asked to complete the new measure again one month later to establish test-retest reliability. Factor analyses were run to examine the structure of the shame and guilt scales. A secondary factor analysis found that the four guilt factors all loaded onto one second-order factor and the three shame factors all loaded onto another second-order factor. Cronbach's alpha and test-retest reliability were strong. Construct validity was established. Next, United Methodist clergy completed measure by pen and paper or online.
Overall the data demonstrate that higher shame, both in ministry situations and in secular situations, was significantly associated with higher negative affect among seminarians and less satisfaction and more emotional exhaustion in ministry among clergy. Contrary to expectations, seminarians and clergy were not more prone to ministry shame nor was ministry shame more strongly associated with clergy burnout than was general proneness to shame.
Item Open Access Forty-five good things: a prospective pilot study of the Three Good Things well-being intervention in the USA for healthcare worker emotional exhaustion, depression, work-life balance and happiness.(BMJ open, 2019-03-20) Sexton, J Bryan; Adair, Kathryn COBJECTIVES:High rates of healthcare worker (HCW) burn-out have led many to label it an 'epidemic' urgently requiring interventions. This prospective pilot study examined the efficacy, feasibility and evaluation of the 'Three Good Things' (3GT) intervention for HCWs, and added burn-out and work-life balance to the set of well-being metrics. METHODS:228 HCWs participated in a prospective, repeated measures study of a web-based 15-day long 3GT intervention. Assessments were collected at baseline and 1, 6 and 12-month post-intervention. The primary measure of efficacy was a derivative of the emotional exhaustion subscale of the Maslach Burnout Inventory. The secondary measures were validated instruments assessing depression symptoms, subjective happiness, and work-life balance. Paired samples t-tests and Cohen's d effect sizes for correlated samples were used to examine the efficacy of the intervention. RESULTS:3GT participants exhibited significant improvements from baseline in emotional exhaustion, depression symptoms and happiness at 1 month, 6 months and 12 months, and in work-life balance at 1 month and 6 months (effect sizes 0.16-0.52). Exploratory subgroup analyses of participants meeting 'concerning' criteria at baseline revealed even larger effects at all assessment points (0.55-1.57). Attrition rates were similar to prior 3GT interventions. CONCLUSION:3GT appears a promising low-cost and brief intervention for improving HCW well-being. ETHICS AND DISSEMINATION:This study is approved by the Institutional Review Board of Duke University Health System (Pro00063703). All participants are required to give their informed consent prior to any study procedure.Item Open Access "Loving Your Neighbor Professionally": Theology, Social Work, and the Limits of Moral Agency(2021) Dubie, EmilyIn response to God’s call to love neighbors, some Christians in the United States enter the social work profession. Yet, within a severely curtailed welfare system and the asymmetries of the professional helping relationship, moral hazards abound in discerning the shape of this love. Charged with supporting individuals and families meet their basic needs, social workers decide and act in conditions of insufficient recourses and unmanageable caseloads. Moreover, they frequently serve as gatekeepers to medical treatment, housing, or, paradigmatically, another’s children. Paternalism and exhaustion threaten. Drawing upon interviews with thirty-five Christian social workers in the American southeast, this dissertation traces their reasons for the work, their moral deliberations and judgments, their confessions of uncertainty and regret, and their prayers. In doing so, I offer a theological anthropology and phenomenology of moral agency pressed to its limits. I contend that at these limits, the human agent finds herself to be a creature dependent on God’s care for herself and for others, a confession often mediated by prayer. As a corollary, I illustrate how a properly Christian account of the moral life depends upon reconstituting a version of divine command theory situated in close relation with a prayer-infused practical reason.
Item Open Access Mechanisms of Change within a Brief, Phone-Based, Behavioral Intervention for Graduate Burnout(2018) Fang, Caitlin MarieEmerging changes in health care reform have further accelerated the need for brief and cost-effective interventions. As such, the current study tested the efficacy of two brief, phone-administered, behavioral interventions derived from behavioral activation (BA) in reducing burnout among graduate students. 66 adults currently enrolled in a doctoral program in the state of North Carolina and demonstrating current burnout were randomly assigned to one of three intervention conditions: 1) Reward: a brief intervention to help participants increase pleasant, rewarding behaviors, 2) Approach: a brief intervention to help participants approach important goals that they have been avoiding due to emotion (fear, stress, sadness) or 3) Control: a condition that involves monitoring only. All participants completed three days of daily monitoring, conducted through an online survey platform, in order to attain baseline indices of mood and activities. They then received a brief intervention over the phone and completed 7 days of additional online self-monitoring while completing the intervention. Participants completed a self-report packet assessing burnout, perceived stress, behavioral activation, experiential avoidance, mastery, anxiety and depression symptoms, quality of life, and functional impairment at baseline, post-intervention, and a 1-week follow-up assessment.
The study found that individuals in the Approach condition showed significant reductions in burnout post-intervention and at a one-week follow-up assessment, compared to individuals in the Control condition. In addition, individuals in the Approach condition showed significant improvements in well-being and significant increases in behavioral activation, compared to individuals in the Control condition. These findings suggest that a one-time intervention designed to help individuals approach challenging, avoided tasks may significantly improve indices of distress and dysfunction among doctoral-level graduate students.
Item Open Access Mental Well-Being in Students at University of Ruhuna Faculty of Medicine: A Cross-Sectional Study(2019) Wimberly, Courtney EliseObjective: Though the role of negative mental health has been investigated, positive mental health in medical students remains an under-investigated topic. This study sought to describe and explore mental well-being in a population of medical students in Sri Lanka, by investigating the range and level of both positive and negative mental health and covariates and by comparing the results with those of US studies. Methods: Students at University of Ruhuna Faculty of Medicine completed paper-based, cross-sectional questionnaires that included demographic items, the Mental Health Continuum-Short Form (MHC-SF), the Kessler 10 Psychological Distress Scale (K10), and the Oldenburg Burnout Inventory (OLBI). Analysis took place in Stata and RStudio. Results: Most students were categorized with moderate positive mental health (64.8%) and severe psychological distress (40.4%). Negative and positive mental health outcomes were moderately associated. None of the demographic factors was a significant predictor of positive mental health nor academic performance, and none of the mental health outcomes predicted academic performance. Females reported significantly higher levels of burnout. Conclusions: Medical students in Sri Lanka may experience different levels of positive and negative mental health by year in school. In the current study, final year students reported significantly higher levels of psychological distress and burnout than first year students. Males and older students were significantly more likely to have poor academic performance. Institutions should monitor medical student well-being and direct resources toward evidence-based activities, allowing students to continue along the upward spiral of well-being and flourish into successful medical practitioners.
Item Open Access Physician Burnout and the Calling to Care for the Dying.(Am J Hosp Palliat Care, 2016-01-01) Yoon, John D; Hunt, Natalie B; Ravella, Krishna C; Jun, Christine S; Curlin, Farr ABACKGROUND: Physician burnout raises concerns over what sustains physicians' career motivations. We assess whether physicians in end-of-life specialties had higher rates of burnout and/or calling to care for the dying. We also examined whether the patient centeredness of the clinical environment was associated with burnout. METHODS: In 2010 to 2011, we conducted a national survey of US physicians from multiple specialties. Primary outcomes were a validated single-item measure of burnout or sense of calling to end-of-life care. Primary predictors of burnout (or calling) included clinical specialty, frequency of encounters with dying patients, and patient centeredness of the clinical environments ("My clinical environment prioritizes the need of the patient over maximizing revenue"). RESULTS: Adjusted response rate among eligible respondents was 62% (1156 of 1878). Nearly a quarter of physicians (23%) experienced burnout, and rates were similar across all specialties. Half of the responding physicians (52%) agreed that they felt called to take care of patients who are dying. Burned-out physicians were more likely to report working in profit-centered clinical environments (multivariate odds ratio [OR] of 1.9; confidence interval [CI]: 1.3-2.8) or experiencing emotional exhaustion when caring for the dying (multivariate OR of 2.1; CI: 1.4-3.0). Physicians who identified their work as a calling were more likely to work in end-of-life specialties, to feel emotionally energized when caring for the dying, and to be religious. CONCLUSION: Physicians from end-of-life specialties not only did not have increased rates of burnout but they were also more likely to report a sense of calling in caring for the dying.Item Open Access Providing feedback following Leadership WalkRounds is associated with better patient safety culture, higher employee engagement and lower burnout.(BMJ quality & safety, 2018-04) Sexton, J Bryan; Adair, Kathryn C; Leonard, Michael W; Frankel, Terri Christensen; Proulx, Joshua; Watson, Sam R; Magnus, Brooke; Bogan, Brittany; Jamal, Maleek; Schwendimann, Rene; Frankel, Allan SBACKGROUND:There is a poorly understood relationship between Leadership WalkRounds (WR) and domains such as safety culture, employee engagement, burnout and work-life balance. METHODS:This cross-sectional survey study evaluated associations between receiving feedback about actions taken as a result of WR and healthcare worker assessments of patient safety culture, employee engagement, burnout and work-life balance, across 829 work settings. RESULTS:16 797 of 23 853 administered surveys were returned (70.4%). 5497 (32.7% of total) reported that they had participated in WR, and 4074 (24.3%) reported that they participated in WR with feedback. Work settings reporting more WR with feedback had substantially higher safety culture domain scores (first vs fourth quartile Cohen's d range: 0.34-0.84; % increase range: 15-27) and significantly higher engagement scores for four of its six domains (first vs fourth quartile Cohen's d range: 0.02-0.76; % increase range: 0.48-0.70). CONCLUSION:This WR study of patient safety and organisational outcomes tested relationships with a comprehensive set of safety culture and engagement metrics in the largest sample of hospitals and respondents to date. Beyond measuring simply whether WRs occur, we examine WR with feedback, as WR being done well. We suggest that when WRs are conducted, acted on, and the results are fed back to those involved, the work setting is a better place to deliver and receive care as assessed across a broad range of metrics, including teamwork, safety, leadership, growth opportunities, participation in decision-making and the emotional exhaustion component of burnout. Whether WR with feedback is a manifestation of better norms, or a cause of these norms, is unknown, but the link is demonstrably potent.Item Open Access Revelance At All Costs: A Theological Exploration of Burnout and a Call to Relational Leadership in a Secular Age(2023) Hazelrigg, Marti ReedABSTRACT
This thesis explores the issue of burnout in congregational settings. Unmanaged stress in a system is a cause of burnout. Individuals can feel burnout, but a systemic approach is needed to prevent and address burnout. Christina Maslach and Michael P. Leiter believe burnout is a relationship problem. Requiring a relational solution This thesis will examine a congregation’s relationship to the world, work, and church. A relationship reset is needed to prevent and address burnout.
The thesis unfolds in five moves. The first move explores the relationship between burnout and the world. It seeks to answer the question, what cultural realities contribute to the experience of burnout? In conversation with Charles Taylor, Andy Root believes we live in a secular age when the drive to seek a distorted idea of the good life “the good life” is constant and overwhelming. Root contends that the problem arises from the constant drive to seek the good life and from the speeding up of time itself. Root builds upon Taylor’s theory of the secular age using the work of Hartmut Rosa; he claims congregations are living in an age of acceleration which produces an epidemic of “time-famine” in modernity. Rosa concludes that acceleration causes alienation, experienced as isolation in many forms. Root concludes that the time-sickness of modernity causes depression. I conclude that times-sickness additionally causes burnout identified by exhaustion, disengagement, and ineffectiveness. The second move of the thesis explores burnout as a mismatch of relationships between people and their work. Christina Maslach and Michael P. Leiter suggest burnout is a systemic problem, not a personal one. Maslach and Leiter’s research defines burnout as a mismatch between people and work. The cost of caring can lead to exhaustion, disengagement, and ineffectiveness. Maslach and Leiter not only diagnose the problem of burnout but suggest how organizations can prevent burnout through engagement and empathy. The third movement of the thesis explores burnout as a systemic issue in which better matches can be made between people and their relationship to work. The fourth move explores the relationship between burnout and the church. Hartmut Rosa suggests resonance is the only antidote to the problem of the accelerated pace of modern life. Rosa defines resonance as a connection involving meaning and transformation. Andrew Root concludes that a theological understanding of resonance involves waiting as action, as the church waits for an encounter with God. I challenge Root's call for waiting and instead call for a current deepening of relationships in a congregational setting. The fifth and final move explores the need to reclaim relationships in the church as canopies of community through resonant leadership to manage burnout in a congregation. Sociologist Peter Burger wrote that religion provided a sacred canopy in the reality of a chaotic and secular world. How can congregations reclaim resonant relationships to prevent burnout as they work in the world? The Bible never uses the word burnout, though scripture offers examples of congregations facing exhaustion, disengagement, and perhaps feeling ineffective. The Apostle Paul writes to the church at Rome, facing divisions and obstacles in a chaotic world. Paul appeals to the church at Rome to create new relationships with each other and the world. He points to the image of a body working in tandem, believing each part is vital for the work of the system. Ultimately, the Apostle Paul, called by God, knows the church's work is too exhausting to do solo. In the 16th chapter of Romans, Paul names parts of the body like Phoebe and Junia who assist him in the work of God. How can the church reclaim the necessity and importance of relational leadership to prevent burnout in congregations? How can congregations move from burnout to engagement?
Item Open Access Should You Stay or Should You Go? Strategies for stabilizing your curent job or migrating to a new career if it's time to leave.(Emergency Physicians Monthly, 2022-06-21) Severance, HarryStrategies for stabilizing your current job or migrating to a new career if it’s time to leave.Item Open Access Should You Stay or Should You Go? Strategies for stabilizing your current job or migrating to a new career if it’s time to leave.(Emergency Physicians Monthly) Severance, HarryItem Open Access The Association between Well-being Behaviors and Resilience in Health Care Workers.(Western journal of nursing research, 2021-05-27) Rink, Lesley C; Silva, Susan G; Adair, Kathryn C; Oyesanya, Tolu O; Humphreys, Janice C; Sexton, J BryanEngaging in well-being behaviors may promote resilience, which can protect against burnout. This descriptive, correlational analysis utilized baseline data from health care workers enrolled in the Web-based Implementation of the Science for Enhancing Resilience longitudinal study (N = 2,383). The study aimed to describe the association of (a) types of well-being behaviors (regular exercise, yoga, meditation, spent time with a close friend, vacation) and (b) total number of well-being behaviors with resilience (emotional thriving and emotional recovery), covarying for sociodemographic and professional characteristics. General linear model findings indicated that each well-being behavior was significantly associated with greater emotional thriving, while only exercise and spending time with friends were significantly related to greater emotional recovery. Emotional thriving and emotional recovery were also significantly higher among health care workers reporting more well-being behaviors. Engaging in well-being behaviors may be one part of the solution toward increasing resilience in health care workers that warrants further investigation.Item Open Access The Burden of Burnout: An Assessment of Burnout Among Internal Medicine Residents After the 2011 Duty Hour Changes.(Am J Med Qual, 2016-02-25) Elmariah, Hany; Thomas, Samantha; Boggan, Joel C; Zaas, Aimee; Bae, JonathanThis study sought to determine burnout prevalence and factors associated with burnout in internal medicine residents after introduction of the 2011 ACGME duty hour rules. Burnout was evaluated using an anonymized, abbreviated version of the Maslach Burnout Inventory. Surveys were collected biweekly for 48 weeks during the 2013-2014 academic year. Burnout severity was compared across subgroups and time. A score of 3 or higher signified burnout. Overall, 944 of 3936 (24%) surveys were completed. The mean burnout score across all surveys was 2.8. Categorical residents had higher burnout severity than noncategorical residents (2.9 vs 2.7, P = .005). Postgraduate year 2 residents had the highest burnout severity by year (3.1, P < .001). Residents on inpatient rotations had higher burnout severity than residents on outpatient or consultation rotations (3.1 vs 2.2 vs 2.2, P < .001). Night float rotations had the highest severity (3.8). Burnout remains a significant problem even with recent duty hour modifications.Item Open Access Three Good Tools: Positively reflecting backwards and forwards is associated with robust improvements in well-being across three distinct interventions.(The journal of positive psychology, 2020-01) Adair, Kathryn C; Kennedy, Lindsay A; Sexton, J BryanBurnout in healthcare workers (HCWs) is costly, consequential, and alarmingly high. Many HCWs report not having enough time or opportunities to engage in self-care. Brief, engaging, evidence-based tools have unique potential to alleviate burnout and improve well-being. Three prospective cohort studies tested the efficacy of web-based interventions: Three Good Things (n = 275), Gratitude Letter (n = 123), and the Looking Forward Tool (n = 123). Metrics were emotional exhaustion, depression, subjective happiness, work-life balance, emotional thriving, and emotional recovery. Across all studies, participants reported improvements in all metrics between baseline and post assessments, with two exceptions in study 1 (emotional thriving and happiness at 6 and 12-month post) and study 3 (optimism and emotional thriving at day 7). The Three Good Things, Gratitude Letter, and Looking Forward tools appear promising interventions for the issue of HCW burnout.Item Open Access US Healthcare System is a House of Cards; Could it Collapse?(Duke Medium, 2022-08-02) Severance, HarryItem Open Access Work-life balance behaviours cluster in work settings and relate to burnout and safety culture: a cross-sectional survey analysis.(BMJ quality & safety, 2019-02) Schwartz, Stephanie P; Adair, Kathryn C; Bae, Jonathan; Rehder, Kyle J; Shanafelt, Tait D; Profit, Jochen; Sexton, J BryanBACKGROUND:Healthcare is approaching a tipping point as burnout and dissatisfaction with work-life integration (WLI) in healthcare workers continue to increase. A scale evaluating common behaviours as actionable examples of WLI was introduced to measure work-life balance. OBJECTIVES:(1) Explore differences in WLI behaviours by role, specialty and other respondent demographics in a large healthcare system. (2) Evaluate the psychometric properties of the work-life climate scale, and the extent to which it acts like a climate, or group-level norm when used at the work setting level. (3) Explore associations between work-life climate and other healthcare climates including teamwork, safety and burnout. METHODS:Cross-sectional survey study completed in 2016 of US healthcare workers within a large academic healthcare system. RESULTS:10 627 of 13 040 eligible healthcare workers across 440 work settings within seven entities of a large healthcare system (81% response rate) completed the routine safety culture survey. The overall work-life climate scale internal consistency was α=0.830. WLI varied significantly among healthcare worker role, length of time in specialty and work setting. Random effects analyses of variance for the work-life climate scale revealed significant between-work setting and within-work setting variance and intraclass correlations reflected clustering at the work setting level. T-tests of top versus bottom WLI quartile work settings revealed that positive work-life climate was associated with better teamwork and safety climates, as well as lower personal burnout and burnout climate (p<0.001). CONCLUSION:Problems with WLI are common in healthcare workers and differ significantly based on position and time in specialty. Although typically thought of as an individual difference variable, WLI appears to operate as a climate, and is consistently associated with better safety culture norms.