Now showing items 1-13 of 13

    • Biennial Survey: Follow-up Focus Groups - June 2018 

      Yang, Brenda (2018-06-05)
      This report summarizes findings from four focus groups with students and faculty conducted in spring of 2018, following up on the 2018 biannual survey. Key insights are summarized and specific recommendations are listed. ...
    • Discovery service research report - August 2013 

      Daly, Emily (2015-11-10)
      Duke University Libraries conducted an extensive review of discovery service products during 2010 and presented Summon on the library site as an articles search in March 2011. The current group is charged with reviewing ...
    • e-Resource access focus groups - April 2015 

      Chapman, Joyce (2015-11-03)
      On March 18th and 19th 2015, Emily Daly and Joyce Chapman conducted two focus groups to better understand how our users search for and interact with online articles and journals. One focus group was with undergraduates (10 ...
    • Edge Standing Desk Interviews - January 2017 

      Riegel, Julie (2017-02-27)
      Between the dates of January 5, 2017 and February 13, 2017, Julie Riegel conducted interviews with library patrons using the standing desks located at the Edge. The purpose of this study was to see what users liked about ...
    • Fitdesk Pilot Report - January 2017 

      Riegel, Julie (2017-02-27)
      Duke University Libraries introduced Fitdesks, which are a cross between exercise bikes and desks, in Perkins Library on Monday, December 12. The Assessment and User Experience (AUX) Department (Julie Riegel, Joyce Chapman, ...
    • Just Ask Them! Designing Services and Spaces on the Foundation of Student Feedback 

      Daly, Emily; Chapman, Joyce; Crichlow, Thomas (2017)
    • Marine Lab Library focus groups report - November 2014 

      Chapman, Joyce; Peper, Michael (2015-11-03)
      In 2013, the User Experience Department conducted a university-wide library satisfaction survey.2 In order to follow up on findings from this survey related to the Marine Lab Library, focus groups were requested by Janil ...
    • Perkins & Bostock Public Computer Usage - October 2014 

      Chapman, Joyce (2015-11-03)
      The original goal of exploring computer usage data in September 2014 was to ascertain whether or not the computer downsizing of spring 2013 left library users with enough public computers to meet their needs. Due to issues ...
    • Remote Unmediated A/B Test Research 

      Riegel, Julie (2017-02-27)
      Starting in December 2016, Julie Riegel researched multiple tools that could perform remote unmediated A/B tests in order to recommend a tool for the AUX department to use to perform unmediated remote A/B tests on the library’s ...
    • The Edge, first month - February 2015 

      Chapman, Joyce (2015-12-17)
      This is a review of the data collection methods in place in the first month of the Edge. The goal was to make sure everything was working properly and uncover areas for improvement in data collection, as well as to get some ...
    • The Edge, first month - February 2015 

      Chapman, Joyce (2015-2-1)
      This is a review of the data collection methods in place in the first month of the Edge. The goal was to make sure everything was working properly and uncover areas for improvement in data collection, as well as to get ...
    • Understanding the experiences and needs of 1G students at Duke - May 2018 

      Chapman, Joyce; Daly, Emily; Daniel, Linda; Hartsell-Gundy, Arianne; Wofford, Brittany; Yang, Brenda (2018-01)
      How can Duke University in general – and the Duke University Libraries in particular – further support the success of its first-generation (1G) college students? To explore this question, a cross-departmental team of library ...
    • Usage analysis of tier 2 public computers: Perkins & Bostock libraries first floor - May 2016 

      Chapman, Joyce; Daly, Emily (2016-06-27)
      A spring 2016 report about public computer usage on the first floor of Perkins and Bostock libraries. This report includes data from survey questions, an observational study, and transaction logs. The report also includes ...