e-Resource access focus groups - April 2015

Abstract

On March 18th and 19th 2015, Emily Daly and Joyce Chapman conducted two focus groups to better understand how our users search for and interact with online articles and journals. One focus group was with undergraduates (10 participants), and the second was with graduate students, post-docs, and researchers (10 participants). Each participant was offered a $10 Amazon gift card. The focus groups were conducted by the Assessment & User Experience department on behalf of the Electronic Resources and Serials Management department. The main stakeholders for the project were Beverly Dowdy and Jacquie Samples.