Marine Lab Library focus groups report - November 2014
Abstract
In 2013, the User Experience Department conducted a university-wide library satisfaction
survey.2 In order to follow up on findings from this survey related to the Marine
Lab Library, focus groups were requested by Janil Miller. Two focus groups were conducted
on November 14, 2014 at Duke Marine Lab library in Beaufort, NC: one with faculty
and staff (five participants) and another with students and visiting researchers (eight
participants). Each focus group was an hour long. Sessions were recorded but the recordings
were deleted after reliable notes were taken. The focus groups were led by Michael
Peper (Head, Natural Sciences and Engineering Section) and Joyce Chapman (Assessment
Coordinator) took notes. The goals of the focus groups were to determine how people
typically use the library, how they would like to use the library in an ideal world,
perspectives on the library’s physical space, and community needs related to the collection,
training, and software/technology.
Type
ReportSubject
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https://hdl.handle.net/10161/10816Citation
Chapman, Joyce; & Peper, Michael (2015). Marine Lab Library focus groups report - November 2014. Retrieved from https://hdl.handle.net/10161/10816.Collections
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Show full item recordScholars@Duke
Joyce Chapman
Prof Library Staff