LibKey and Bento Discovery Usability Test

Abstract

Karly Pearson and Thomas Crichlow conducted a usability test using two mockups of the Bento-Style All Search results page on October 1, 2019. This test was conducted to gain insight into how patrons would respond to the addition of the LibKey Discovery tool into the Articles section of the Bento-Style All Search. The test was conducted in an A/B format and consisted of three general questions, three tasks, and a set of brief post task questions; each test took approximately 15 minutes to complete.