Usability Test: Library Spaces Page Report - December 2019

Abstract

This study was conducted to test the usability of the newly designed Library Spaces Page which collects spaces in Duke University Libraries. It was developed and conducted by Manhua Wang and Robin Knight, with the guidance of Emily Daly and Thomas Crichlow. On November 22th 2019, we began our lobby testing by working with a pilot participant, a student employee from the library’s service desk, and then proceeded onto the lobby for usability testing. We were located outside of the Perkins Library where we recruited 7 participants. Robin Knight moderated the first four participants and Manhua Wang moderated the rest three ones. Each participant was given a voucher for a coffee or snack in exchange for their time. For result analysis, we also count our pilot test as we did not modify the script after that, resulting in a total of 8 participants.