||Change in U.S. electricity demand has been nearly flat over the past decade. In parallel,
electric vehicle (EV) market growth offers opportunities for boosting the revenue
and resilience of utilities, while supporting climate change goals. This project uses
market research and expert interviews to assess how utilities can best advance the
EV market, address key challenges, and benefit from new opportunities. A state-specific
multi-criteria decision matrix was developed to rank the viability of ten commonly
used utility EV programs based on a utility users’ characteristics. The criteria used
to determine the rankings were: profitability through internal rate of return analysis,
risk as the probability and impact of failure, state policy environment, and history
of regulatory action. Specific case studies yielded that utilities across the U.S.
should focus on implementing time of use rates, improving customer engagement, and
investing in public and private charging infrastructure.