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Consumer privacy and the market for customer information

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Date
2004-12-01
Author
Taylor, CR
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Abstract
I investigate consumer privacy and the market for customer information in electronic retailing. The value of customer information derives from the ability of Internet firms to identify individual consumers and charge them personalized prices. I study two settings, a confidential regime in which the sale of customer information is not possible, and a disclosure regime in which one firm may compile and sell a customer list to another firm that uses it to price discriminate. Welfare comparisons depend critically on whether consumers anticipate sale of the list and on demand elasticity. Copyright © 2004, RAND.
Type
Journal article
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https://hdl.handle.net/10161/2627
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Scholars@Duke

Taylor

Curtis R. Taylor

Professor of Economics
Taylor's primary research interest  is microeconomic theory with emphasis on the areas of Industrial Organization, Political Economy, and the Theory of Contracts.  He has worked on a variety of topics such as: the optimal design of research contests, the causes and timing of market crashes, and consumer privacy. Professor Taylor's research has been supported by grants from the National Science Foundation, the U.S. Department of  Agriculture, and the Texas Higher Education Coordinating Board, am
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