Now showing items 1-15 of 15

    • Bento search usability test - September 2014 

      Chapman, Joyce (2015-11-10)
      Emily Daly and Joyce Chapman conducted a second round of usability testing on the Bento web interface in the Perkins lobby on September 11, 2014 from 11:00am-12:30pm. A pilot test was conducted on September 10, 2014 with ...
    • e-Resource access focus groups - April 2015 

      Chapman, Joyce (2015-11-03)
      On March 18th and 19th 2015, Emily Daly and Joyce Chapman conducted two focus groups to better understand how our users search for and interact with online articles and journals. One focus group was with undergraduates (10 ...
    • Edge project room usage survey - May 2015 

      Chapman, Joyce (2015-11-03)
      After the end of the spring 2015 semester, a survey2 developed by the Edge Leadership Team and the Assessment & User Experience Department was sent to 113 people involved with the 19 project teams who used shared or dedicated ...
    • Edge room reservations - March 2015 

      Chapman, Joyce (2015-11-10)
      Emily Daly and Joyce Chapman conducted usability testing on the Edge project room reservation system (for short-term use) in the Perkins lobby on March 20, 2015, from 11:30am-1:00pm. The test consisted of a short set of ...
    • Graduate reading room usage - fall 2014 

      Chapman, Joyce (2015-11-03)
      From November 12th to December 12th the Assessment & User Experience (AUX) department staff and student workers conducted headcounts several times per day Monday through Friday2 in the Graduate Reading Room on the second ...
    • Just Ask Them! Designing Services and Spaces on the Foundation of Student Feedback 

      Daly, Emily; Chapman, Joyce; Crichlow, Thomas (2017)
    • Marine Lab Library focus groups report - November 2014 

      Chapman, Joyce; Peper, Michael (2015-11-03)
      In 2013, the User Experience Department conducted a university-wide library satisfaction survey.2 In order to follow up on findings from this survey related to the Marine Lab Library, focus groups were requested by Janil ...
    • Perkins & Bostock Public Computer Usage - October 2014 

      Chapman, Joyce (2015-11-03)
      The original goal of exploring computer usage data in September 2014 was to ascertain whether or not the computer downsizing of spring 2013 left library users with enough public computers to meet their needs. Due to issues ...
    • Perkins Library space usage - November 2014 

      Chapman, Joyce (2015-11-03)
      From November 19th-25th 2014, AUX staff conducted observational sampling of space usage on the second and fourth floors of Perkins library using Suma.2 The goal of this observation was to understand which types of furniture ...
    • Perkins Library space usage II - April 2015 

      Chapman, Joyce (2015-11-03)
      From February 11th to March 17th 2015, AUX staff conducted a second set of observational sampling of space usage on the second and fourth floors of Perkins library using Suma.2 This observation mirrored that of fall 2014 ...
    • Research consultations survey - fall 2014 

      Chapman, Joyce (2015-11-03)
      In November 2014, the Assessment Core Team planned and piloted two efforts to gather feedback on Duke University Libraries’ research consultations. The first was a brief, ongoing survey to be offered to each student at the ...
    • Research consultations survey - spring 2015 

      Chapman, Joyce (2015-11-03)
      In November 2014, the Assessment Core Team planned and piloted two efforts to gather feedback on Duke University Libraries’ research consultations. These efforts were repeated during the spring 2015 semester. The first effort ...
    • The Edge, first month - February 2015 

      Chapman, Joyce (2015-12-17)
      This is a review of the data collection methods in place in the first month of the Edge. The goal was to make sure everything was working properly and uncover areas for improvement in data collection, as well as to get some ...
    • The Edge, first month - February 2015 

      Chapman, Joyce (2015-2-1)
      This is a review of the data collection methods in place in the first month of the Edge. The goal was to make sure everything was working properly and uncover areas for improvement in data collection, as well as to get ...
    • Usage analysis of tier 2 public computers: Perkins & Bostock libraries first floor - May 2016 

      Chapman, Joyce; Daly, Emily (2016-06-27)
      A spring 2016 report about public computer usage on the first floor of Perkins and Bostock libraries. This report includes data from survey questions, an observational study, and transaction logs. The report also includes ...