Recent Submissions

  • TRLN Discovery Usability Test - June 2018 

    Yuan, Yu; Le-Huu Pineault, Anne (2018-06)
    This study builds on prior findings made in May 2018 by Chad Haefele at UNC and was conducted to evaluate targeted features of the TRLN Discovery interface and provide recommendations for future improvements and testing. ...
  • Understanding the experiences and needs of 1G students at Duke - May 2018 

    Chapman, Joyce; Daly, Emily; Daniel, Linda; Hartsell-Gundy, Arianne; Wofford, Brittany; Yang, Brenda (2018-01)
    How can Duke University in general – and the Duke University Libraries in particular – further support the success of its first-generation (1G) college students? To explore this question, a cross-departmental team of library ...
  • Biennial Survey: Follow-up Focus Groups - June 2018 

    Yang, Brenda (2018-06-05)
    This report summarizes findings from four focus groups with students and faculty conducted in spring of 2018, following up on the 2018 biannual survey. Key insights are summarized and specific recommendations are listed. ...
  • Usability Test: Rubenstein Library Navigation - May 2018 

    Castellano, Natalie (2018-05-11)
  • News, Events, and Exhibits Usability Test - October 2017 

    Castellano, Natalie (2017-10-19)
    On October 19, 2017, Filip Mazurek conducted a usability test to evaluate the ways in which Duke University students, faculty, and staff use the Duke University Libraries websites to look at the libraries’ current news, ...
  • Research Guides Portal Usability Test - August 2017 

    Zhou, Andi (2017-08-21)
    On August 9, 2017, Thomas Crichlow and Andi Zhou conducted a usability test on the new Research Guides portal ( in the lobby of Perkins Library at Duke University. The test aims to get ...
  • Just Ask Them! Designing Services and Spaces on the Foundation of Student Feedback 

    Daly, Emily; Chapman, Joyce; Crichlow, Thomas (2017)
  • Borrowing Page Usability Test Report - May 2017 

    Martin, Julie; Crichlow, Thomas (2017-05-15)
    Thomas Crichlow and Julie Martin, graduate research assistant in the Assessment & User Experience Department, conducted a usability test on the Duke University Libraries current Borrowing webpage on April 27, 2017 from ...
  • Remote Unmediated A/B Test Research 

    Riegel, Julie (2017-02-27)
    Starting in December 2016, Julie Riegel researched multiple tools that could perform remote unmediated A/B tests in order to recommend a tool for the AUX department to use to perform unmediated remote A/B tests on the ...
  • Graduate Student Reading Room Report - January, 2017 

    Riegel, Julie (2017-02-27)
    Between the dates of January 19, 2017 and February 13, 2017, Julie Riegel placed a short survey in the Richard and Nancy Riess Reading room, also known as the Riess Graduate Student Reading Room (Perkins 211). The purpose ...
  • Fitdesk Pilot Report - January 2017 

    Riegel, Julie (2017-02-27)
    Duke University Libraries introduced Fitdesks, which are a cross between exercise bikes and desks, in Perkins Library on Monday, December 12. The Assessment and User Experience (AUX) Department (Julie Riegel, Joyce Chapman, ...
  • Edge Standing Desk Interviews - January 2017 

    Riegel, Julie (2017-02-27)
    Between the dates of January 5, 2017 and February 13, 2017, Julie Riegel conducted interviews with library patrons using the standing desks located at the Edge. The purpose of this study was to see what users liked about ...
  • Research Guide Usability Study-October, 2016 

    Riegel, Julie; Daly, Emily (2017-02-06)
    On Tuesday, October 25, 2016, from 3:00-4:00pm, Emily Daly and Julie Riegel conducted an A/B usability test on the Duke Research Guide page ( By comparing Duke’s page to Northwestern’s ...
  • Bento Usability Test- December 2016 

    Riegel, Julie (2017-02-06)
    On Monday, November 28, from 10:00am to 11:00am, Thomas Crichlow and Julie Riegel conducted an A/B test to on the Duke University Library’s (DUL) Bento search tool ( By comparing Duke’s site to ...
  • Duke Libraries 2015 Enrolled Student Survey: Responses and Peer Library Comparisons - January 2017 

    Daly, Emily (2017-01-09)
    In February and March of 2015, 769 Duke undergraduate students responded to the 2015 COFHE Enrolled Student Survey, and among those respondents, 681 students responded to the question on library resources. The survey was ...
  • DUL 2016 Student survey: First-year students-January 2017 

    Unknown author (2017-01-09)
    The biannual student survey was distributed to a random sample of 5,889 undergraduate and graduate students and promoted through library websites and email lists in January and February 2016. A total of 3,215 students ...
  • Prayer and Meditation Room Survey - Nov. 2016 

    Riegel, Julie; Daly, Emily (2016-11-14)
    Between the dates of October 3rd and November 3rd 2016, Julie Riegel and Suffana Humaira conducted user survey on the Prayer and Meditation Room in Perkins Library by emailing a survey to the Duke Muslim Student Association ...
  • Bento Satisfaction Survey - October 2016 

    Crichlow, Thomas (2016-11-14)
    The Web Experience Team (WebX) assessed patron satisfaction with the Duke University Libraries Bento-style search results page through a seven-question, online survey. Respondents were able to access the survey through a ...
  • Duke Images LibGuide usability test - August 2016 

    Chadwick, Gordon; Crichlow, Thomas (2016-08-12)
    Thomas Crichlow and Gordon Chadwick conducted a think-aloud usability study on August 1, 2016 in the Perkins Library at Duke University. The study tested users’ perceptions of a new LibGuides driven research guide for ...
  • Research databases page usability test - August 2016 

    Chadwick, Gordon; Daly, Emily (2016-08-12)
    During the summer of 2016, Duke University Libraries staff began a project to update the way that research databases are displayed on the library website. The new research databases page is a customized version of the ...

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