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Browsing Assessment and User Experience by Submit Date
Now showing items 1-20 of 120
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Transparency Tool usability test - July 2023
(2023-07-11)The DUL Racial Equity Roadmap was developed in 2020 and has been used to guide strategic actions around racial equity over the last few years. The Report Recommendations Transparency Tool (or R2T2) was developed by the Racial ... -
Duke Digital Repository usability test, part 2 - May 2023
(2023-05-10)This is part two out of two usability tests of the Duke Digital Repositories (DDR). Both parts were designed to answer stakeholder questions about the usability of specific DDR functions. All test sessions were conducted ... -
Duke Digital Repository usability test, part 1 - April 2023
(2023-04-27)This is part one out of two usability tests of the Duke Digital Repositories (DDR). Both parts were designed to answer stakeholder questions about the usability of specific DDR functions. All test sessions were conducted ... -
Attending Scholarly Events During the Pandemic
(2023-06-20)When WHO identified Covid-19 as a pandemic in 2020, the resulting international lockdowns required immediate changes to all aspects of the scholarly enterprise, as in-person formats transferred to online modalities. ... -
Understanding the experiences and needs of international students at Duke
(2023-06-15)How can Duke University Libraries further support the needs of its international students? To explore this question, a cross-departmental team of library staff conducted discussion groups with international graduate and ... -
Duke University Libraries: Web Analytics Pilot
(2023-04-21)Our team worked with the Assessment and User Experience Strategy (AUXS) team of Duke University Libraries (DUL) to run a pilot test of Matomo, an open-source alternative to Google Analytics. The purpose was to evaluate the ... -
Interlibrary Loan usability test - March 2023
(2023-03-23)Gary Rowland, a UNCG MLIS capstone intern with the Duke Libraries’ Assessment & User Experience Strategy Department, conducted a usability study to test students’ feedback regarding Duke’s Interlibrary Requests page and ... -
Support Request Form Assessment - November 2022
(2022-11-22)This report summarizes findings from a focus group session with 16 IT staff who receive IT support requests submitted through the DST Support Request form and findings from an anonymous online survey shared with approximately ... -
Top Textbooks usability test - November 2022
(2022-11)Qian (Tracey) Yu, practicum student in the Assessment & User Experience Strategy Department, conducted a remote usability test on the DUL Top Textbooks interface on the Duke University Libraries website. Test sessions included ... -
Staff Directory remote usability test - October 2021
(2021)This study aimed to gather feedback from undergraduate and graduate students regarding the redesigned Duke University Libraries staff directory’s search functions. The testing script was developed by Chadwick Dunefsky and ... -
Priorities and Guiding Principles for Protecting Patron Privacy
(2021-08-17)The Duke University Libraries’ Data Privacy and Retention Task Force was charged in the Spring 2020 in response to a Data Privacy and Retention Audit conducted by the Assessment & User Experience Department. This task force ... -
Library Takeout remote usability test - January 2021
(2021-01)This study was conducted to test the Library Takeout Service at Duke University Libraries (DUL) launched in summer 2020. Anh Nguyen and Emily Daly developed the study with input from Kelli Stephenson, Andrea Loigman, and ... -
Public Report on Inclusive Library Study Space Design - May 2021
(2021-05-21)This report summarizes findings of a literature review focused on inclusive library space design. The report offers suggestions for different aspects of library space design, including furniture, noise, aesthetics, food ... -
Accessing online journals usability test - April 2021
(2021-04)Cam Roberts and Donte’ Perry, practicum students in the Assessment & User Experience Department, conducted a remote usability test on accessing online journals through the Duke University Libraries website. Test sessions ... -
SEATS remote usability test - October 2020
(2020)This study was conducted to test the seats and equipment reservation system at Duke University Libraries (DUL) launched in fall 2020. Anh Nguyen and Candice Wang wrote the study questions based on discussion questions developed ... -
ArcLight remote usability test - September 2020
(2020)This study was conducted to test the usability of David M. Rubenstein Rare Book & Manuscript Library's new ArcLight collection guides interface. The study questions were developed by Joyce Chapman and Noah Huffman. The test ... -
Understanding the experiences and needs of Black students at Duke
(2020-04)Duke University Libraries (DUL) conducted discussion groups and Photovoice research with Black undergraduate and graduate students at Duke University in 2019. Assessment & User Experience (AUX) staff also analyzed the 2,800 ... -
Finding Library Spaces usability test- May 2020
(2020-05-07)This study was conducted to test the usability of the newly redesigned Library Spaces Pages, which collects spaces in Duke University Libraries. It was developed and conducted by Cary Gentry and Many Rizki, with guidance ... -
Black Students at Duke: Qualitative Analysis of Focus Group Data - December 2019
(2020-03)The Libraries hired one of two Duke graduate students who moderated focus groups and Photovoice sessions in Fall 2019 to independently analyze findings and write a report to provide an interpretation from someone who is ...
