Finding Library Spaces usability test- May 2020

Abstract

This study was conducted to test the usability of the newly redesigned Library Spaces Pages, which collects spaces in Duke University Libraries. It was developed and conducted by Cary Gentry and Many Rizki, with guidance from Emily Daly and Thomas Crichlow. On February 28th we began our testing by working with a pilot participant, a student employee from the library’s service desk. On March 2nd we proceed onto the lobby for usability testing. We were located outside of the Von der Heyden Pavilion in Perkins Library we recruited 6 participants. Cary Gentry moderated all 6 participants and Many Rizki took notes for each test. Each participant was given a voucher for a free coffee or snack. For result analysis we also count our pilot test as we did not modify our script after that, resulting in a total of 7 participants.