LibQUAL+™ at Duke 2002 Survey Results
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LibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries.
Association of Research Libraries (2013). LibQUAL+™ at Duke 2002 Survey Results. Retrieved from https://hdl.handle.net/10161/6457.