Research Information Management at Duke University: A Researcher-centered Approach

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Duke University Libraries have worked collaboratively with other campus units to aggregate and manage research information to make knowledge produced by Duke researchers more broadly and openly available, help researchers build their reputations, archive copies of Duke scholarship, and to help researchers find collaborators, students find mentors, and journalists, policy makers, and the general public find experts. In order to achieve these goals, Duke is using the Symplectic Elements research information management (RIM) system, seamlessly integrating it with VIVO researcher profiles and the campus DukeSpace institutional repository. Researcher profiles are created automatically, populated with information sourced from both internal and external sources, and customized by profile holders or others delegated to do this on their behalf. Publication metadata are collected from numerous bibliographic sources such as Scopus, PubMed, Web of Science, and ArXiv, and Sherpa/Romeo integration assists librarians and scholars in navigating the complex rights landscape. Today the Scholars@Duke researcher expertise portal publicly features the scholarship, research, and activities of Duke faculty and academic staff. Duke faculty can conveniently upload full text versions of their publications for permanent archival and broader access, and links to open access versions of their work are integrated into their citations and public profiles alongside links to the published versions In implementing and promoting these services, Duke has taken a researcher-focused communications strategy, emphasizing how these services directly benefit scholars by saving them time and increasing the visibility of their publications. The libraries have also collaborated with units such as the Office of News & Communication to help embed links to open access versions of referenced research in campus press releases to maximize and measure impact. Widgets and an open API also enable easy reuse of Scholars@Duke information on campus and researcher web pages, as well as in library catalogs and Google Scholar, providing further convenience to the campus and global research community.







Mangiafico, P (2017). Research Information Management at Duke University: A Researcher-centered Approach. Retrieved from



Paolo Mangiafico

Senior Manager, IT

Paolo Mangiafico is the Scholarly Communications Strategist at Duke University, and member of ScholarWorks, a Center for Scholarly Publishing at Duke University Libraries and the Center for Data and Visualization Sciences. He is also Director of the Triangle Scholarly Communication Institute, a program funded by the Mellon Foundation that brings together leading thinkers and innovators from many disciplines and backgrounds to solve problems and develop initiatives that advance equity and access in scholarly communication.

In his role at Duke, Paolo works with librarians, technologists, faculty, students, and university leadership to plan and implement programs that promote ethical and equitable uses of research and publishing technologies, as well as greater reach and impact for scholarship in many forms, including work on open access to publications and data, licensing and copyright issues, ethical use of research metrics, and emerging platforms for publishing digital scholarship. His work focuses on how new technologies can be adapted to further the knowledge-sharing mission of research universities, and the intersection between social, economic, and technical systems.
Paolo previously served as Director of Digital Information Strategy in the Office of the Provost at Duke University, and has been a fellow in the John Hope Franklin Humanities Institute at Duke, led an early digital library project called The Digital Scriptorium as well as Duke Libraries’ Web Services and Research & Development departments, and has served as a consultant for universities, university presses, and government agencies, and as a lecturer in information science and responsible conduct of research. He has served as a member of the Board of Directors of Dryad, a non-profit membership organization supporting a digital repository for research data, and on the advisory boards and steering committees of many other programs, including the Ivy Plus Libraries Confederation, the Coalition of Open Access Policy Institutions, the Libraria collective, the Forum for Scholars and Publics, and DMPTool, among others. His volunteer civic work has included serving as a member of the Board of Trustees of the Durham County Library, being a tutor for the English for Speakers of Other Languages program at the Durham Literacy Center, and serving as a Guardian ad Litem, advocating on behalf of abused and neglected children through the Durham County courts and social services.

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