Enhancing client engagement and alleviating period product insecurity: A cross-sectional study of community-based period supply banks’ distribution of free period products through intermediary partner agencies in the United States

Abstract

<jats:sec><jats:title>Background:</jats:title><jats:p> Period products like pads, tampons, and a variety of disposable and reusable hygiene supplies constitute just one facet essential for effectively managing menstruation in a way that allows an individual to feel comfortable carrying out their daily routine. Given the absence of comprehensive public policies ensuring access to period products for economically disadvantaged menstruating individuals, community-based basic needs banks, particularly period supply banks, were established to alleviate the challenges faced by those experiencing period product insecurity. These initiatives specifically aim to furnish essential menstrual products to individuals in need. </jats:p></jats:sec><jats:sec><jats:title>Objectives:</jats:title><jats:p> This study aimed to assess any organizational benefits experienced by community-based organizations distributing period products on behalf of period supply banks. </jats:p></jats:sec><jats:sec><jats:title>Design:</jats:title><jats:p> This cross-sectional study is a formative evaluation of the distribution of free period products by period supply banks, which provide access to essential menstrual hygiene products for individuals in need through partnership with community-based partner agencies. </jats:p></jats:sec><jats:sec><jats:title>Methods:</jats:title><jats:p> Staff members at agencies distributing period products were invited to complete an anonymous web-based survey at two different time points about their agency’s experiences distributing free period products. All participants provided informed consent via the web-based survey. </jats:p></jats:sec><jats:sec><jats:title>Results:</jats:title><jats:p> Agency staff reported that since they started providing period products, clients were more likely to: start a conversation about other needs (66.7%), extend the length of their relationship with the agency (60.0%), keep scheduled appointments (62.1%), ask for assistance with another need (75.0%), communicate between visits (42.4%), participate in other agency programming (55.9%), and seek other agency services (73.5%). Due to a shortage of period products, 41% of agencies have had to turn away clients needing period supplies. </jats:p></jats:sec><jats:sec><jats:title>Conclusion:</jats:title><jats:p> Period supply banks, in collaboration with community-based partner agencies, enhance access to both menstrual products and the associated support, fostering engagement with diverse resources and opportunities among recipients. However, addressing unmet needs necessitates policies and additional funding to ensure universal access to essential hygiene supplies for everyone to thrive and actively participate in society. </jats:p></jats:sec>