Patient experiences with a phone-based cardiovascular risk reduction intervention: Are there differences between women and men?
Date
2021-11
Journal Title
Journal ISSN
Volume Title
Repository Usage Stats
views
downloads
Citation Stats
Abstract
Objectives
To explore gender-based differences in experiences with a telehealth-delivered intervention for reduction of cardiovascular risk.Methods
We conducted 23 semi-structured qualitative interviews by telephone with 11 women and 12 men who received a 12-month, pharmacist-delivered, telephone-based medication and behavioral management intervention. We used content analysis to identify themes.Results
We identified three common themes for both men and women: ease and convenience of phone support, preference for proactive outreach, and need for trust building in the context of telehealth. While both genders appreciated the social support from the intervention pharmacist, women voiced appreciation for accountability whereas men generally spoke about encouragement.Conclusions
Rapport building may differ between telehealth and in-person healthcare visits; our work highlights how men and women's experiences can differ with telehealth care and which can inform the development of future, purposeful rapport building activities to strengthen the clinician-patient interaction.Practice implications
Clinicians should seek opportunities to provide frequent and routine support for patients with chronic disease. Telehealth interventions may benefit from gender-specific tailoring of social support.Type
Department
Description
Provenance
Citation
Permalink
Published Version (Please cite this version)
Publication Info
Goldstein, KM, LL Zullig, SM Andrews, N Sperber, AA Lewinski, CI Voils, EZ Oddone, HB Bosworth, et al. (2021). Patient experiences with a phone-based cardiovascular risk reduction intervention: Are there differences between women and men?. Patient education and counseling, 104(11). pp. 2834–2838. 10.1016/j.pec.2021.03.027 Retrieved from https://hdl.handle.net/10161/29632.
This is constructed from limited available data and may be imprecise. To cite this article, please review & use the official citation provided by the journal.
Collections
Unless otherwise indicated, scholarly articles published by Duke faculty members are made available here with a CC-BY-NC (Creative Commons Attribution Non-Commercial) license, as enabled by the Duke Open Access Policy. If you wish to use the materials in ways not already permitted under CC-BY-NC, please consult the copyright owner. Other materials are made available here through the author’s grant of a non-exclusive license to make their work openly accessible.