“They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats

dc.contributor.author	Barnes, CY
dc.contributor.author	Henly, JR
dc.date.accessioned	2018-03-10T18:35:36Z
dc.date.available	2018-03-10T18:35:36Z
dc.date.issued	2018-03-10
dc.identifier	https://academic.oup.com/jpart/article/28/2/165/4885362?guestAccessKey=2aed27c8-1de3-409b-a0d5-15df62548877
dc.identifier.issn	1053-1858
dc.identifier.uri	https://hdl.handle.net/10161/16179
dc.publisher	Oxford University Press (OUP)
dc.relation.ispartof	Journal of Public Administration Research and Theory
dc.title	“They Are Underpaid and Understaffed”: How Clients Interpret Encounters with Street-Level Bureaucrats
dc.type	Journal article
pubs.author-url	https://academic.oup.com/jpart/article/28/2/165/4885362?guestAccessKey=2aed27c8-1de3-409b-a0d5-15df62548877
pubs.begin-page	165
pubs.edition	April 2018
pubs.end-page	181
pubs.issue	2
pubs.organisational-group	Duke
pubs.organisational-group	Political Science
pubs.organisational-group	Sanford School of Public Policy
pubs.organisational-group	Trinity College of Arts & Sciences
pubs.volume	28

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