Telehealth transformation: COVID-19 and the rise of virtual care.

dc.contributor.author

Wosik, Jedrek

dc.contributor.author

Fudim, Marat

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Cameron, Blake

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Gellad, Ziad F

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Cho, Alex

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Phinney, Donna

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Curtis, Simon

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Roman, Matthew

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Poon, Eric G

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Ferranti, Jeffrey

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Katz, Jason N

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Tcheng, James

dc.date.accessioned

2020-07-07T23:19:37Z

dc.date.available

2020-07-07T23:19:37Z

dc.date.issued

2020-06

dc.date.updated

2020-07-07T23:19:36Z

dc.description.abstract

The novel coronavirus disease-19 (COVID-19) pandemic has altered our economy, society, and healthcare system. While this crisis has presented the U.S. healthcare delivery system with unprecedented challenges, the pandemic has catalyzed rapid adoption of telehealth, or the entire spectrum of activities used to deliver care at a distance. Using examples reported by U.S. healthcare organizations, including ours, we describe the role that telehealth has played in transforming healthcare delivery during the 3 phases of the U.S. COVID-19 pandemic: (1) stay-at-home outpatient care, (2) initial COVID-19 hospital surge, and (3) postpandemic recovery. Within each of these 3 phases, we examine how people, process, and technology work together to support a successful telehealth transformation. Whether healthcare enterprises are ready or not, the new reality is that virtual care has arrived.

dc.identifier

5822868

dc.identifier.issn

1067-5027

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1527-974X

dc.identifier.uri

https://hdl.handle.net/10161/21168

dc.language

eng

dc.publisher

Oxford University Press (OUP)

dc.relation.ispartof

Journal of the American Medical Informatics Association : JAMIA

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10.1093/jamia/ocaa067

dc.subject

Humans

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Pneumonia, Viral

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Coronavirus Infections

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Patient Care

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Ambulatory Care

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Telemedicine

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Communicable Disease Control

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Quarantine

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Delivery of Health Care

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United States

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Pandemics

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Betacoronavirus

dc.title

Telehealth transformation: COVID-19 and the rise of virtual care.

dc.type

Journal article

duke.contributor.orcid

Fudim, Marat|0000-0002-8671-7007

duke.contributor.orcid

Cameron, Blake|0000-0002-3063-2880

duke.contributor.orcid

Poon, Eric G|0000-0002-7251-5842

duke.contributor.orcid

Tcheng, James|0000-0001-6231-5567

pubs.begin-page

957

pubs.end-page

962

pubs.issue

6

pubs.organisational-group

School of Medicine

pubs.organisational-group

Medicine, Nephrology

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Duke

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Medicine

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Clinical Science Departments

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Medicine, Cardiology

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Duke Clinical Research Institute

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Medicine, Gastroenterology

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Institutes and Centers

pubs.publication-status

Published

pubs.volume

27

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