Support Request Form Assessment - November 2022

dc.contributor.author

Crichlow, Thomas

dc.date.accessioned

2022-11-28T16:00:48Z

dc.date.available

2022-11-28T16:00:48Z

dc.date.issued

2022-11-22

dc.description.abstract

This report summarizes findings from a focus group session with 16 IT staff who receive IT support requests submitted through the DST Support Request form and findings from an anonymous online survey shared with approximately 250 library staff who submit IT support requests through the DST Support Request form. Specific recommendations are provided and key insights are documented. Complete responses are provided in the appendices.

dc.identifier.uri

https://hdl.handle.net/10161/26237

dc.language.iso

en_US

dc.subject

AUX - survey

dc.subject

AUX - other

dc.title

Support Request Form Assessment - November 2022

dc.type

Report

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