Understanding the Experiences and Needs of Military-Affiliated Students at Duke

Thumbnail Image



Journal Title

Journal ISSN

Volume Title

Repository Usage Stats



During the Spring 2022 semester, the Research and Instructional Services department at Duke University Libraries conducted a study to better understand the library and campus experiences of military-affiliated students at Duke University. Overall, this research study focused on qualitative data gathering, using two semi-structured interviews and background research in the form of a literature review to help develop recommendations. The goal of this study was to help improve Duke Libraries services and resources to better meet the unique needs of the Duke military-affiliated student population, and to better understand this group’s experiences within the Libraries. There were four themes that appeared from the two interviews and background research: one, that military-affiliated students are older than the average civilian student; two, the drive to “try it out themselves first” before asking for help; three, the heavy use of online resources, versus using the libraries physical space; and four, how the library website can be confusing when first starting out. In the end, the study highlighted six recommendations for the future (see page 12 for additional details): one, develop partnerships with campus veteran and military organizations; two, create a library orientation and tour for military-affiliated students; three, designate a military library liaison; four, publish a military student LibGuide; five, design veteran-targeted training sessions; and six, offer training for library staff.






Arnsberg, Emily, and Jodi Psoter (2022). Understanding the Experiences and Needs of Military-Affiliated Students at Duke. Retrieved from https://hdl.handle.net/10161/25395.

Material is made available in this collection at the direction of authors according to their understanding of their rights in that material. You may download and use these materials in any manner not prohibited by copyright or other applicable law.