Observational study of Sperling Lobby - October 2015

Abstract

An observational study of the Sperling lobby conducted from September 22, 2015 to October 5, 2015 revealed that the majority of entrants to the lobby from outside the building are not confused, do not look for signage, and do not use the kiosk. In addition, most visitors entering from outside use the lobby to get to the Perkins Library but do not use the computers and printers in the Smith Ferracone Reception Area or view the display in the Chappell Family Gallery.