Biennial Student Survey Dashboard usability test - November 2024

Abstract

Duke University Libraries conducted a usability evaluation of its Biennial Student Survey Dashboards to understand how effectively the platform supports user-friendly data exploration. The evaluation identified both strengths and areas for improvement, focusing on layout, navigation, and functionality. Five participants with varied backgrounds and levels of experience with data dashboards provided feedback on their interactions with the platform. Key themes emerged, including initial visual overwhelm, issues with dropdown visibility, and challenges with filtering and interpreting data. However, participants valued the dashboard’s interactive features and found it effective for comparative data tasks.