Bento Satisfaction Survey - October 2016

Abstract

The Web Experience Team (WebX) assessed patron satisfaction with the Duke University Libraries Bento-style search results page through a seven-question, online survey. Respondents were able to access the survey through a link placed on the Bento-style search results page between October 12 and October 25, 2016. We also invited members of the library’s undergraduate and graduate advisory boards and the Library Council to take the survey.