You Really Need to Open This. Using Behavioral Economic Nudges to Increase Property Tax Compliance
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By utilizing low-cost, behavioral economic "nudges," we achieved a significant increase in the rate of on-time property tax payments in Guilford County, North Carolina. Using a large-scale randomized control trial, we were able to demonstrate that a short, handwritten note - combined with minor alterations to a county-issued "reminder letter" - increased the likelihood that single property owners made a full or partial tax payment by 35.6%. In isolation, the small alterations to the reminder letter increased the likelihood of full or partial payment by 12.4%. All told, our interventions saved the county of Guilford around $70,000 in collection costs.
DepartmentThe Sanford School of Public Policy
CitationGamble, Tyler (2017). You Really Need to Open This. Using Behavioral Economic Nudges to Increase Property Tax Compliance. Master's project, Duke University. Retrieved from https://hdl.handle.net/10161/14929.
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This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 3.0 United States License.
Rights for Collection: Sanford School Master of Public Policy (MPP) Program Master’s Projects