LibQUAL+™ at Duke 2011 Survey Results
Abstract
LibQUAL+™ is a research and development project undertaken by the Association of Research Libraries (ARL) in collaboration with Texas A&M University. The project is defining and measuring library service quality across institutions and creating useful quality assessment tools for libraries.
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Association of Research Libraries (2011). LibQUAL+™ at Duke 2011 Survey Results. Retrieved from https://hdl.handle.net/10161/6454.