You Really Need to Open This. Using Behavioral Economic Nudges to Increase Property Tax Compliance

dc.contributor.advisor

Smith, Ryan

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McCorkle, Pope

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Beasley, Mariel

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Gamble, Tyler

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2017-06-19T18:14:10Z

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2017-06-19T18:14:10Z

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2017-06-19

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The Sanford School of Public Policy

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By utilizing low-cost, behavioral economic "nudges," we achieved a significant increase in the rate of on-time property tax payments in Guilford County, North Carolina. Using a large-scale randomized control trial, we were able to demonstrate that a short, handwritten note - combined with minor alterations to a county-issued "reminder letter" - increased the likelihood that single property owners made a full or partial tax payment by 35.6%. In isolation, the small alterations to the reminder letter increased the likelihood of full or partial payment by 12.4%. All told, our interventions saved the county of Guilford around $70,000 in collection costs.

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https://hdl.handle.net/10161/14929

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Behavioral economics

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Tax Compliance

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Nudges

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Behavioral Science

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Government Innovation

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Tax Payment

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Revenue Collection

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Nudging

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You Really Need to Open This. Using Behavioral Economic Nudges to Increase Property Tax Compliance

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Master's project

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0

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