Borrowing Page Usability Test Report - May 2017

Thomas Crichlow and Julie Martin, graduate research assistant in the Assessment & User Experience Department, conducted a usability test on the Duke University Libraries current Borrowing webpage on April 27, 2017 from 2:00 pm-3:30 pm. The testing took place in the open space to the right of the Chappel Family Gallery in Perkins Library. The test consisted of a short set of background questions, four tasks, and three post-test questions. The test lasted approximately 10 minutes.